Assessment Centre Administrator

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Pearson Full time
Key Responsibilities

The successful candidate will be responsible for:

  • Managing a team of test administrators to ensure the smooth delivery of exams
  • Coordinating with regional managers to meet staffing requirements and resolve any issues that may arise
  • Maintaining accurate records of attendance, absence, and performance management
  • Providing excellent customer service to all stakeholders, including candidates, clients, and internal colleagues
  • Working closely with technical support teams to resolve any technical issues that may arise during exam delivery

Essential Skills and Qualifications

  • Supervisory experience in a customer-facing environment
  • Excellent communication and interpersonal skills
  • Ability to work effectively under pressure and as part of a team
  • Strong organizational and time management skills
  • Prior experience of working in a testing or assessment environment

Working Arrangements

  • Flexible working hours to accommodate exam schedules
  • Opportunities for professional development and training
  • A collaborative and supportive team environment

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