Help Desk Professional

IT Help Desk Analyst Position AvailableWe seek an IT Help Desk Analyst to provide top-tier technical assistance to our clients.About Interactive Brokers Group, Inc.We are a forward-thinking financial services company based in Greenwich, CT, USA, serving clients in over 200 countries and territories.Our mission is to empower our clients through cutting-edge...

Aptitude Asia seeks a Help Desk Software Engineer to join our team. This role is responsible for providing timely and effective resolution to user inquiries and issues related to software applications.Key Responsibilities:Diagnose and resolve software bugs, configuration issues, or user errorsPrioritize incoming support requests or incidents through a...

About the PositionWe're seeking a dedicated Help Desk Team Lead to join our team at Pinpoint Asia. This role involves providing IT support to senior executives in a leading financial institution.Key ResponsibilitiesLead a team of IT support specialists, providing guidance and expertise.Provide top-tier IT support to senior executives, ensuring seamless...

We are looking for a talented IT Support Engineer to join our team at the Hong Kong Genome Institute. As an IT Support Engineer, you will play a critical role in ensuring the smooth operation of our IT systems and providing excellent customer service to our internal users.Key Responsibilities:Provide front-line IT support, addressing user inquiries via calls...

ResponsibilitiesAs a key member of our IT support team, you will be responsible for:Investigating and diagnosing complex IT-related issues.Implementing resolutions and closing incidents/service requests in a timely manner.Escalating unresolved incidents/service requests when necessary.Maintaining effective communication with clients, internal teams, and...

Role Overview">We are seeking an IT Support Officer to join our team at ALL-STAR AGENCY. This role will provide technical assistance to end-users on computer equipment usage, perform regular system checks, and handle administrative tasks.">Key Responsibilities:">">Provide technical assistance to end-users on computer equipment usage.">Conduct regular system...

About the RoleWe are seeking an experienced IT professional to join our team as a Senior Desktop Support. As a key member of our IT department, you will play a vital role in ensuring the smooth operation of our Windows infrastructure.Your primary responsibilities will include providing 1st and 2nd level support for End Users, installing and supporting...

We offer a dynamic and supportive work environment where you can develop your skills and knowledge. As a Front Desk Professional at Bird & Bird, you will play a critical role in providing exceptional customer service to our clients and internal stakeholders.You will be responsible for managing the front desk, including greeting clients, answering phone...

Job Description">We are seeking an IT Support Officer to join our team at ALL-STAR AGENCY. This role will provide level 1 user support and troubleshooting for IT-related issues, perform day-to-day PC administration, and coordinate with vendors for maintenance and services.">Responsibilities:">">Provide technical assistance to end-users on computer equipment...

About Cyberport Hong KongCyberport Hong Kong is a leading technology innovation hub that provides a range of services to startups, entrepreneurs, and small businesses. We are now seeking a highly skilled IT Support Engineer to join our team.Job SummaryThis is a temporary contract position, with opportunities for renewal based on performance and business...

About MacquarieMacquarie enables every aspect of our business, for our people, our customers and our communities. We're a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow's technology solutions.

Job RequirementsTo succeed in this role, you will need:Main Responsibilities:Handle customer telephone enquiries, address concerns and queries from customers and merchants.Provide professional quality customer services and technical support via handling inbound / outbound calls to resolve merchants' issues and enquiries on HKT POS.Collaborate with internal...

About the RoleAs a Sr. Support Analyst, Trading Applications, you will play a critical role in ensuring the smooth operation of our trading desks. You will provide expert-level support, collaborate with cross-functional teams, and develop and maintain thorough knowledge of our OMS/EMS systems and exchange rules. This is an exciting opportunity for a...

Job SummaryBare Cove Technology is seeking an IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical support to clients and ensuring the smooth operation of our IT infrastructure.Duties:Provide remote and onsite technical support to BCT's clients.Onsite first-line investigation and diagnosis of...

**Company Overview**Selby Jennings is a leading recruitment agency that values innovation and excellence.

Key ResponsibilitiesAs a Technical Support Specialist, you will act as a liaison between customers and internal UX department, ensuring timely and efficient issue resolution. You will also be required to provide exceptional customer service and interpersonal skills, with the ability to manage multiple tasks simultaneously and prioritize effectively.

Lukfook Group is a leading retailer in Hong Kong, and we are seeking a highly motivated Front Desk Assistant to join our team. As a Front Desk Assistant, you will be responsible for greeting customers, responding to inquiries, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and respond to inquiries in a...

As a Trading Desk Expert at BAH Partners, you will be part of a high-performing team building out several critical functions, including research, execution, and front-office application development. With a focus on innovation and growth, the company is looking for experienced professionals to shape the future of global markets.Key responsibilities...

Job Description:Avoid direct message the job poster from Cyberport Hong Kong when you need assistance with IT systems. Instead, use the official help desk channels for support.We are seeking an experienced IT professional to join our team as a Help Desk Operations Coordinator.

Key Responsibilities:Report to the Manager/ Senior Manager of Information and Communication Technology at Cyberport Hong Kong.Provide technical support and guidance to users on IT systems and applications.Troubleshoot and resolve technical issues related to IT application and system functionality.