Help Desk Team Lead

IT Help Desk Analyst Position AvailableWe seek an IT Help Desk Analyst to provide top-tier technical assistance to our clients.About Interactive Brokers Group, Inc.We are a forward-thinking financial services company based in Greenwich, CT, USA, serving clients in over 200 countries and territories.Our mission is to empower our clients through cutting-edge...

As a Help Desk Professional at GL Technologies (Hong Kong) Limited, you will be the primary point of contact for end-users experiencing technical difficulties. Your expertise in troubleshooting and resolving issues will enable you to deliver exceptional customer service and ensure timely resolution of technical problems.Responsibilities:Provide technical...

Covestic Inc. is a dynamic company that requires a skilled Technical Help Desk Agent to provide top-notch technical support and drive innovation in our IT operations.The ideal candidate will possess excellent communication skills, a strong analytical mind, and the ability to troubleshoot complex technical issues.Job Description:Act as the primary contact for...

ResponsibilitiesAs a key member of our IT support team, you will be responsible for:Investigating and diagnosing complex IT-related issues.Implementing resolutions and closing incidents/service requests in a timely manner.Escalating unresolved incidents/service requests when necessary.Maintaining effective communication with clients, internal teams, and...

About the RoleWe are seeking a highly skilled and experienced Help Desk Engineer to join our team at Alan Partners. As a key member of our technical support team, you will be responsible for providing exceptional support to our global users.Key ResponsibilitiesTicket Management: Take full ownership of tickets, ensuring timely updates, resolution, and...

**Company Overview**Selby Jennings is a leading recruitment agency that values innovation and excellence.

About MacquarieMacquarie enables every aspect of our business, for our people, our customers and our communities. We're a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow's technology solutions.

About the RoleWe are seeking an experienced IT professional to join our team as a Senior Desktop Support. As a key member of our IT department, you will play a vital role in ensuring the smooth operation of our Windows infrastructure.Your primary responsibilities will include providing 1st and 2nd level support for End Users, installing and supporting...

Job RequirementsTo succeed in this role, you will need:Main Responsibilities:Handle customer telephone enquiries, address concerns and queries from customers and merchants.Provide professional quality customer services and technical support via handling inbound / outbound calls to resolve merchants' issues and enquiries on HKT POS.Collaborate with internal...

Key ResponsibilitiesAs a Technical Support Specialist, you will act as a liaison between customers and internal UX department, ensuring timely and efficient issue resolution. You will also be required to provide exceptional customer service and interpersonal skills, with the ability to manage multiple tasks simultaneously and prioritize effectively.

Job DescriptionE.C Technology Ltd. is seeking highly skilled IT Support Engineers to join our team. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting services to our clients.Responsibilities:Provide level 1 technical support to clients via phone, email, or in-person.Investigate and resolve...

Lukfook Group is a leading retailer in Hong Kong, and we are seeking a highly motivated Front Desk Assistant to join our team. As a Front Desk Assistant, you will be responsible for greeting customers, responding to inquiries, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and respond to inquiries in a...

Job SummaryRoom Attendant / Room Service Captain / Room Division Manager - We are seeking a highly skilled and experienced individual to join our team in Austria, Sweden, Czech Republic, Canada, Germany, or Hong Kong.Key Responsibilities:Provide exceptional service to guests and respond to their queries in a timely and professional mannerMaintain the...

About the RoleWe are looking for an exceptional individual to fill the position of Visitor Services Team Lead. As a key member of our team, you will be responsible for overseeing the overall visitor experience at our exhibitions venues, including managing the Information Desk, cloak room, galleries, and lobby area.Collaborate with curatorial teams and the...

Job OverviewWe are seeking an experienced Fixed Income Product Lead to join our team at CLSA. In this role, you will be responsible for defining and leading the buildout of our target client base in OTC macro derivatives trading. You will work closely with Rates FX traders to identify core liquidity participants and help market and pitch to prospects and...

Job OverviewWe are seeking a skilled Front Office Supervisor to join our team at Kerry Hotel Hong Kong.The ideal candidate will have higher diploma or above in Hospitality Management or related disciplines, as well as minimum 3 years of relevant experience in hotels with similar capacity.

Job Summary:We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As a key member of our front desk team, you will provide exceptional customer service and administrative support to ensure the smooth operation of our office.Key Responsibilities:Provide warm and welcoming greetings to colleagues and visitors, setting...

As a Trading Desk Expert at BAH Partners, you will be part of a high-performing team building out several critical functions, including research, execution, and front-office application development. With a focus on innovation and growth, the company is looking for experienced professionals to shape the future of global markets.Key responsibilities...

Job SummaryThe Front Desk Support Specialist will be responsible for providing excellent customer service to our members, handling phone calls, customer inquiries, and venue reservations. The ideal candidate will possess strong interpersonal and communication skills, fluency in Cantonese, Mandarin, and English language skills, and basic computer skills in MS...

About the RoleAs a Sr. Support Analyst, Trading Applications, you will play a critical role in ensuring the smooth operation of our trading desks. You will provide expert-level support, collaborate with cross-functional teams, and develop and maintain thorough knowledge of our OMS/EMS systems and exchange rules. This is an exciting opportunity for a...