Technical Help Desk Specialist

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

Job Description

E.C Technology Ltd. is seeking highly skilled IT Support Engineers to join our team. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting services to our clients.

Responsibilities:

  • Provide level 1 technical support to clients via phone, email, or in-person.
  • Investigate and resolve technical issues in a timely and efficient manner.
  • Collaborate with other teams to resolve complex technical issues.

Requirements:

  • Degree in Computer Science, Information Technology, or related field.
  • At least 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Knowledge of network, Microsoft technologies, and cloud server environments.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

About Us:

E.C Technology Ltd. is a leading technology company that provides innovative solutions to businesses and individuals. We are committed to delivering high-quality products and services that meet the evolving needs of our clients.



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