Technical Help Desk Specialist
7 days ago
Job Description
E.C Technology Ltd. is seeking highly skilled IT Support Engineers to join our team. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting services to our clients.
Responsibilities:
- Provide level 1 technical support to clients via phone, email, or in-person.
- Investigate and resolve technical issues in a timely and efficient manner.
- Collaborate with other teams to resolve complex technical issues.
Requirements:
- Degree in Computer Science, Information Technology, or related field.
- At least 1-2 years of experience in a technical support role.
- Excellent communication and problem-solving skills.
- Knowledge of network, Microsoft technologies, and cloud server environments.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
About Us:
E.C Technology Ltd. is a leading technology company that provides innovative solutions to businesses and individuals. We are committed to delivering high-quality products and services that meet the evolving needs of our clients.
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