Front Desk Professional

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bird & Bird Full time

We offer a dynamic and supportive work environment where you can develop your skills and knowledge. As a Front Desk Professional at Bird & Bird, you will play a critical role in providing exceptional customer service to our clients and internal stakeholders.

You will be responsible for managing the front desk, including greeting clients, answering phone calls, and responding to emails. You will also assist with administrative tasks, such as data entry, filing, and maintaining organized records.

We are looking for a highly organized and detail-oriented individual who is able to work well under pressure and maintain confidentiality when dealing with sensitive information.

Key Skills and Qualifications:

  • Experience in a law firm or professional services firm is a plus
  • Punctual, mature, hardworking, and a good team player
  • Positive and 'can-do' attitude, willingness to learn and expand knowledge and skills, approachability, flexibility regarding hours and role
  • Confident front desk/client servicing experience with a strong sense of urgency
  • Excellent phone manner, both internally and externally, with the ability to communicate clearly and listen effectively
  • Commitment to delivering high-quality services
  • Excellent interpersonal and problem-solving skills
  • Ability to stay calm in demanding situations and work well under pressure
  • High level of proficiency in MS Office applications
  • Good command of English, Cantonese, and Mandarin


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