Help Desk Specialist

IT Help Desk Analyst Position AvailableWe seek an IT Help Desk Analyst to provide top-tier technical assistance to our clients.About Interactive Brokers Group, Inc.We are a forward-thinking financial services company based in Greenwich, CT, USA, serving clients in over 200 countries and territories.Our mission is to empower our clients through cutting-edge...

As a Help Desk Professional at GL Technologies (Hong Kong) Limited, you will be the primary point of contact for end-users experiencing technical difficulties. Your expertise in troubleshooting and resolving issues will enable you to deliver exceptional customer service and ensure timely resolution of technical problems.Responsibilities:Provide technical...

About the PositionWe're seeking a dedicated Help Desk Team Lead to join our team at Pinpoint Asia. This role involves providing IT support to senior executives in a leading financial institution.Key ResponsibilitiesLead a team of IT support specialists, providing guidance and expertise.Provide top-tier IT support to senior executives, ensuring seamless...

Aptitude Asia seeks a Help Desk Software Engineer to join our team. This role is responsible for providing timely and effective resolution to user inquiries and issues related to software applications.Key Responsibilities:Diagnose and resolve software bugs, configuration issues, or user errorsPrioritize incoming support requests or incidents through a...

ResponsibilitiesAs a key member of our IT support team, you will be responsible for:Investigating and diagnosing complex IT-related issues.Implementing resolutions and closing incidents/service requests in a timely manner.Escalating unresolved incidents/service requests when necessary.Maintaining effective communication with clients, internal teams, and...

Role Overview">We are seeking an IT Support Officer to join our team at ALL-STAR AGENCY. This role will provide technical assistance to end-users on computer equipment usage, perform regular system checks, and handle administrative tasks.">Key Responsibilities:">">Provide technical assistance to end-users on computer equipment usage.">Conduct regular system...

Key ResponsibilitiesAs a Technical Support Specialist, you will act as a liaison between customers and internal UX department, ensuring timely and efficient issue resolution. You will also be required to provide exceptional customer service and interpersonal skills, with the ability to manage multiple tasks simultaneously and prioritize effectively.

Job Description">We are seeking an IT Support Officer to join our team at ALL-STAR AGENCY. This role will provide level 1 user support and troubleshooting for IT-related issues, perform day-to-day PC administration, and coordinate with vendors for maintenance and services.">Responsibilities:">">Provide technical assistance to end-users on computer equipment...

We are looking for a talented IT Support Engineer to join our team at the Hong Kong Genome Institute. As an IT Support Engineer, you will play a critical role in ensuring the smooth operation of our IT systems and providing excellent customer service to our internal users.Key Responsibilities:Provide front-line IT support, addressing user inquiries via calls...

Job SummaryThe Front Desk Support Specialist will be responsible for providing excellent customer service to our members, handling phone calls, customer inquiries, and venue reservations. The ideal candidate will possess strong interpersonal and communication skills, fluency in Cantonese, Mandarin, and English language skills, and basic computer skills in MS...

**Company Overview**Selby Jennings is a leading recruitment agency that values innovation and excellence.

Job DescriptionE.C Technology Ltd. is seeking highly skilled IT Support Engineers to join our team. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting services to our clients.Responsibilities:Provide level 1 technical support to clients via phone, email, or in-person.Investigate and resolve...

Job DescriptionAs a Front Desk Operations Specialist with Unicorn Advisor (HK) Limited, you will be the first point of contact for our clients and visitors.Key Responsibilities:Telephone Management: You will answer and transfer incoming calls from customers correctly and promptly, ensuring that their queries are resolved efficiently.Greeting and Hospitality:...

Job SummaryBare Cove Technology is seeking an IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical support to clients and ensuring the smooth operation of our IT infrastructure.Duties:Provide remote and onsite technical support to BCT's clients.Onsite first-line investigation and diagnosis of...

About Cyberport Hong KongCyberport Hong Kong is a leading technology innovation hub that provides a range of services to startups, entrepreneurs, and small businesses. We are now seeking a highly skilled IT Support Engineer to join our team.Job SummaryThis is a temporary contract position, with opportunities for renewal based on performance and business...

About MacquarieMacquarie enables every aspect of our business, for our people, our customers and our communities. We're a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow's technology solutions.

Job RequirementsTo succeed in this role, you will need:Main Responsibilities:Handle customer telephone enquiries, address concerns and queries from customers and merchants.Provide professional quality customer services and technical support via handling inbound / outbound calls to resolve merchants' issues and enquiries on HKT POS.Collaborate with internal...

About the RoleWe are seeking an experienced IT professional to join our team as a Senior Desktop Support. As a key member of our IT department, you will play a vital role in ensuring the smooth operation of our Windows infrastructure.Your primary responsibilities will include providing 1st and 2nd level support for End Users, installing and supporting...

Role Name: Project Specialist - Delivery Job Overview: We are sourcing talented professionals for the role of Project Specialist - Delivery on behalf of our esteemed client. The selected candidate will play a key role in implementing and managing changes within the desktop environment as part of various IT projects. They will collaborate closely with...

Job DescriptionAs a Senior Macro Sales Specialist at CLSA, you will be responsible for building and leading the development of our target client base in OTC macro derivatives trading. This includes working closely with Rates FX traders in Hong Kong and Beijing to identify core liquidity participants for our product focus areas and helping to market and pitch...