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Strategic Client Partnership Manager
2 months ago
About Pure Hong Kong
Pure Hong Kong is a leading provider of IT solutions to the public sector in Hong Kong and Macau.
Salary: HK$1,200,000 - HK$1,500,000 per annum (dependent on experience)
Job Description
In this role, you will serve as the primary point of contact for strategic client accounts. Your key responsibilities include driving continuous improvement, achieving high levels of customer satisfaction, and owning the full sales cycle from lead generation to close.
Main Accountabilities
- Act as the voice of the customer, collecting valuable feedback to guide product and service enhancements
- Achieve sales quotas and own the complete sales process from initial contact to final purchase
- Meet or exceed assigned revenue and non-revenue based performance targets
- Establish, nurture and grow strong client relationships at both operational and executive levels
- Collaborate with the channel team to manage, develop and expand the partner ecosystem to support sales goals
- Stay up-to-date on industry trends, competitor offerings, and evolving client needs to inform account growth strategy
- Educate internal teams on customer insights to ensure alignment and successful account management
- Maintain a strong working knowledge of Pure Hong Kong's solution portfolio and be an effective solution evangelist
- Actively participate in and support marketing and demand generation initiatives
- Demonstrate solid sales forecasting abilities by leveraging in-depth knowledge of the sales cycle
- Uphold strong sales discipline and effectively utilize forecasting tools
Required Qualifications
- Bachelor's degree or higher
- Minimum 10 years of quota-carrying IT solutions sales and account management experience, with at least 3 years focused on the public sector in Hong Kong and Macau
- Proven track record in selling enterprise software, cloud-based security solutions, modern application technologies, and cloud networking products
- Demonstrated expertise in leveraging a team sales approach and multi-stakeholder coverage model
- Fluency in account planning, spoken and written English, and Cantonese
- Established relationships with public sector IT management executives
- Proficient in navigating public sector tendering processes
- Excellent presentation, communication, negotiation, and influencing skills
- Proven abilities in business co-development with channel partners
- Strong time management, pipeline development, and forecasting capabilities
- Keen interest in understanding global and local e-government trends and related technologies
- Comfortable working with data and numbers in sales and business development activities