Customer Experience Specialist

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

About the Role

At Marriott International, we're not just about providing a smooth check-in and check-out experience. We want to create an unforgettable journey for our guests.

We're seeking highly motivated individuals to join our team as Customer Experience Specialists. These individuals will be responsible for delivering exceptional service, taking the initiative to address guest requests, and working collaboratively with colleagues to ensure a seamless stay.

A key aspect of this role is creating a safe work environment, adhering to company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and presenting a professional image through uniform, personal appearance, and communication.

Preferred qualifications include a high school diploma or equivalent, no related work experience, and no supervisory experience. However, we welcome applicants from diverse backgrounds who are eager to learn and grow with our organization.

Marriott International is an equal opportunity employer, committed to building a diverse workforce and fostering an inclusive culture. We believe in hiring talented individuals who share our values and can contribute to our success.

About Us

We offer a competitive salary range of $40,000 - $60,000 per year, depending on location and experience.

What We Offer

We provide comprehensive benefits, including health insurance, retirement plans, and paid time off, to ensure our employees' well-being and happiness.

Join Our Team



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