Customer Experience Specialist

At DBS Bank (Hong Kong) Limited, we are seeking a highly motivated and customer-focused professional to join our team as a Customer Experience Specialist. In this role, you will be the first point of contact for our customers, providing exceptional service and support through various channels, including phone calls, emails, live chat, and social...

About the RoleDBS Bank is seeking a highly motivated and enthusiastic Customer Experience Specialist to join our team. As a key point of contact for our customers, you will be responsible for providing exceptional service and support through various channels including phone, email, social media, and chat.Main ResponsibilitiesProvide one-stop service to...

About the RoleCathay Pacific Airways Limited is seeking a skilled Customer Experience Recovery Specialist to join our team. As a key member of our operations, you will play a crucial role in ensuring exceptional customer experiences during significant disruptions.

We are Classy Wheeler Limited, a luxury retail firm with high-end clients in the fashion, watches and jewelry, leather goods, and accessories industries. Our team is seeking a Customer Experience Specialist to support our business in Hong Kong.Job DescriptionAs a Customer Experience Specialist, you will be responsible for:Providing exceptional customer...

About the RoleAt Marriott International, we're not just about providing a smooth check-in and check-out experience. We want to create an unforgettable journey for our guests.We're seeking highly motivated individuals to join our team as Customer Experience Specialists. These individuals will be responsible for delivering exceptional service, taking the...

**Job Title:** Customer Experience Recovery SpecialistCompany Overview: Cathay Pacific Airways Limited is a world-class airline that prides itself on providing exceptional customer experiences.Salary: The annual salary for this role ranges from HKD 450,000 to HKD 700,000, depending on experience.Job Description:Key Responsibilities Coordinate and communicate...

Company Overview:King Deux Search & Consulting is a specialized executive search firm offering bespoke talent solutions across financial services and commerce.We are committed to not only finding the right opportunity for our candidates but also leaving a legacy that lives on beyond the hiring process.Our Location:Luxury Retail Shopping MallFast-paced and...

Unlock a Rewarding Career with AXAAt AXA, we're committed to helping individuals, businesses, and societies thrive. As a Customer Retention Officer, you'll play a vital role in protecting what matters most to our customers.About the RoleWe're seeking an exceptional individual to join our team as a Customer Retention Officer. In this dynamic role, you'll be...

About UsDow Jones is a leading global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats.Job OverviewWe are seeking an experienced Global Customer Experience Quality Specialist to join our team in Princeton, New Jersey. As a key member of our quality assurance team, you will...

About the RoleAt Luxasia, we are seeking a skilled Luxury Beauty Specialist to join our team. This is an exciting opportunity to work with a diverse range of luxury brands and deliver exceptional customer experiences.Job SummaryThis role will involve promoting brand awareness, introducing and selling products, and providing expert advice to customers. You...

At Citi, we connect millions of people across the globe every day through our unparalleled global network. Our broad range of financial services and products cater to consumers, corporations, governments, or institutions, helping them meet their biggest opportunities and face the world's toughest challenges.Job OverviewWe are seeking a highly skilled...

Job DescriptionCathay Pacific Airways Limited is seeking a highly skilled Airport Premium Service Specialist to join our team. As a key member of our airport premium service team, you will be responsible for delivering exceptional customer experiences across all touchpoints of our customers' airport journey.Key Responsibilities:SOP Development and Project...

At Prudential plc, we strive to create a culture where everyone can thrive and grow. We believe that our people are the key to achieving our purpose of being partners for every life and protectors for every future.Job SummaryThis role plays a critical part in enhancing customer experience by managing a team responsible for handling customer complaints. As a...

Job DescriptionAt Prudential, we are committed to creating a culture that values diversity and inclusion. As a Senior Manager, Customer Experience, you will play a vital role in driving our customer experience strategy and delivering exceptional experiences for our customers.Key Responsibilities:Craft end-to-end customer journeys to foster engagement and...

Senior Director of Customer RelationsA key role in shaping the customer experience.Wealth and Personal Banking (WPB) is a key business area at HSBC, responsible for delivering a broad and relevant suite of wealth and retail banking capabilities to our clients. Our international network and breadth of expertise enable us to support individuals, families,...

About UsFWD Group is a leading pan-Asian life insurance business with over 13 million customers across 10 markets.Job SummaryWe are seeking an experienced Customer Experience Director to manage customer service and support across our Omne platform in 10 markets.ResponsibilitiesSet the strategy for customer service and support across all markets.Review,...

Talent 24 Recruitment is a leading travel recruitment agencyAbout the RoleWe are seeking an experienced Travel Experience Specialist to join our team. This is a fantastic opportunity for a passionate and skilled individual to work with clients and create unforgettable travel experiences.In this role, you will be responsible for crafting personalized...

OverviewDBS Bank (Hong Kong) Limited is committed to delivering exceptional customer experiences. Our team plays a vital role in achieving this goal by providing top-notch support to our customers.Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our Customer Centre as a Customer Experience Ambassador. In this role, you will be...

About AIA and the RoleAIA Blue Cross (Asia-Pacific) Company Limited is a leading insurance provider seeking a skilled Customer Experience Strategist to drive digital engagement, manage customer feedback, and optimize the customer journey.As a Manager, Customer Experience & Service Design, you will play a crucial role in crafting compelling visual designs...

Job DescriptionWe are seeking a highly skilled Customer Service Agent to join our team at Maersk. This role involves owning and managing the customer experience of small/mid-sized customers, ensuring seamless interactions across all channels.Key ResponsibilitiesManage customer service operations for our online shopping platform, delivering exceptional...