Executive Customer Experience Specialist
24 hours ago
Company Overview:
King Deux Search & Consulting is a specialized executive search firm offering bespoke talent solutions across financial services and commerce.
We are committed to not only finding the right opportunity for our candidates but also leaving a legacy that lives on beyond the hiring process.
Our Location:
- Luxury Retail Shopping Mall
- Fast-paced and dynamic environment
- Customer Service Excellence
Benefits:
We offer an attractive compensation package, including:
- A competitive salary of approximately SGD $50,000 - $60,000 per annum, depending on experience
- No overtime work
- Inclusive Medical and Insurance plans (dependent)
Job Responsibilities:
As an Executive Customer Experience Specialist, your key responsibilities will include:
- Handling inbound calls from customers and vendors, providing exceptional customer service
- Updating information databases and consolidating reports
- Assisting with administrative and ad-hoc duties as assigned
Requirements:
To succeed in this role, you will need:
- An Associate Degree and High Diploma or above
- Experience in property management or hospitality industry, preferably in report centers or control rooms
- Good communication and interpersonal skills, with a good telephone manner and customer focus
- Proven experience in a customer service role, preferably in a hotline or call center environment
- Proficiency in MS applications (Word, Excel, and Chinese Word Processing)
- Good command of written and spoken English and Chinese (including Putonghua)
Apply Now:
If you are interested in this exciting opportunity, please apply directly through our website.
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