Business Development Lead

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Alibaba Cloud Full time
Driving Business Growth with Alibaba Cloud

We are seeking an experienced Senior Customer Success Specialist to join our team at Alibaba Cloud. As a key member of our sales organization, you will play a critical role in driving business growth by identifying new opportunities, building strong relationships with customers, and delivering exceptional customer experiences.

Responsibilities include:
  • New Business Development: Identify new business opportunities through market research, industry analysis, and networking.
  • Customer Relationship Building: Develop and maintain strong relationships with existing and potential customers, providing them with expert knowledge of Alibaba Cloud's products and solutions.
  • Account Management: Manage existing customer accounts, providing ongoing support to ensure they achieve their desired outcomes from using Alibaba Cloud's products and services.
  • Communication and Negotiation: Communicate effectively with customers, prospects, and internal stakeholders to drive sales, resolve issues, and build trust.
  • Industry Knowledge: Stay up-to-date with industry trends, technologies, and best practices, applying this knowledge to inform sales strategies and product development.


Requirements:
  • Experience: Minimum 8 years of experience in cloud sales, customer success, or related fields.
  • Skills: Strong communication, negotiation, and relationship-building skills; deep understanding of cloud computing and its applications; ability to analyze complex business problems and develop creative solutions.
  • Education: Bachelor's degree in a relevant field, such as computer science, business administration, or engineering.


Employment Type: Full-time

Job Function: Software Development

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