Senior Business Development Specialist
2 weeks ago
About the Role
The Hong Kong Trade Development Council, a statutory organisation promoting Hong Kong's external trade, is seeking a highly skilled and experienced professional to join its Information Technology Services Department as a Senior Business Analyst.
Responsibilities:
- Engage with business stakeholders to understand their needs and data usage within Council operations and systems.
- Conduct requirements elicitation, collection, and validation activities using various techniques, including user interviews, requirement workshops, document analysis, surveys, business process descriptions, use cases, scenarios, and workflow analysis.
- Collaborate closely with the product owner to manage the backlog, refine stories, plan sprints, and support agile delivery.
- Identify opportunities for efficiency improvements in business operations and processes by leveraging data analytics.
- Evaluate potential software solutions, assess their feasibility, and communicate them to stakeholders to ensure solution designs meet desired business objectives.
- Assist in planning, coordinating, and conducting project-related activities throughout the software development life cycle.
- Communicate changes to impacted business users across different departments, including plans for managing changes in processes, operations, and systems.
- Lead and manage testers to perform User Acceptance Testing for software solution projects.
- Perform business analysis and feasibility studies for new initiatives.
- Maintain knowledge bases, system/applications documentation, training materials, and operation manuals.
- Develop training programs and communication plans to enhance user adoption and effectiveness of relevant solutions and systems.
Requirements:
- Bachelor's degree or higher education in Business Management, Computer Science, Information Technology, or a related field.
- A minimum of 5 years of experience in delivering and managing software development projects.
- Strong learning capacity on new business knowledge, business processes, and methods.
- Excellent business analysis skills, including requirement elicitation, management, and traceability, stakeholder management, communication, and facilitation skills.
- Experience in Agile and Waterfall project methodologies and related tool adoption.
- Familiarity with business intelligence/data analytics tools such as Adobe Analytics, Google Data Studio is an asset.
- Good team player with strong communication and interpersonal skills.
- Self-motivated with a strong sense of responsibility and good problem-solving skills.
- Proficiency in spoken and written English and Chinese.
Benefits:
Competitive remuneration package, including annual leave, medical, and dental benefits.
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