Customer Services Supervisor

Main Duties Assist Senior Supervisor in team performance in daily operation and ensure the service is delivered up to contractual requirements Ensure the subordinates are fully compliance with in–house and authority safety rules and regulations Ensure teams have followed the company guidance and policies Assist in the good housekeeping of the...

Job Summary">We are seeking a skilled CUSTOMER SERVICE SUPERVISOR to lead our team in delivering exceptional guest experiences.">About the Role">This is an exciting opportunity to join Marriott International as a Customer Service Supervisor, where you will be responsible for providing exceptional service to our guests and colleagues alike.">Key...

Main ResponsibilitiesSupport Senior Supervisor in ensuring daily operations meet contractual requirements.Ensure team members adhere to in-house and regulatory safety standards.Maintain a clean and organized work environment, including staff areas and facilities.Assist in resource allocation, including equipment, tools, and personnel.Represent the team and...

About AIAWe believe in empowering individuals to achieve their dreams and aspirations.Job OverviewThis role is responsible for handling customer inquiries and complaints regarding various aspects of our life insurance, group medical, and pension operations. The ideal candidate will possess excellent communication and interpersonal skills, be proactive, and...

Role OverviewAIA International Limited seeks an experienced Insurance Customer Service Specialist to join our team. In this role, you will be responsible for handling customer enquiries and complaints regarding all activities in the operation process.About the RoleHandle customer enquiries and complaints regarding all activities in Operation process such as...

We are seeking a Customer Service Support Specialist to join our team at China Aircraft Services Limited.About the RoleThe successful candidate will provide exceptional customer service support, handle enquiries from airlines and customers, and perform administrative tasks with high accuracy.Key Responsibilities:Maintain accurate records of license renewals...

FIND YOUR 'BETTER' AT AIA If you believe in better, we’d love to hear from you. About the Role Handles customer enquiries and complaints regarding all activities in individual Life insurance/ Group Medical/ Pension operation process Roles and Responsibilities: Hotline Operation Handles customer enquiries and complaints regarding all...

Job OverviewWe are seeking a skilled Customer Service Liaison to join our team at TÜV SÜD.Key ResponsibilitiesCoordinate and monitor project activities throughout the project lifecycle.Serve as a formal communication channel for retail customers and other stakeholders.Provide regular project status updates to the CS Supervisor.Collaborate with Project...

About the RoleWe are seeking a highly skilled Customer Service Officer to join our team at Festival Walk in Hong Kong. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and supporting our loyalty program.Key Responsibilities:To manage the daily operations of the Customer Service Counter,...

Main ResponsibilitiesManage EO, LO, RO according to operation procedures and customers' requirements with different systemsHandle customer inquiries promptly and professionallyManage AOG / CRI orders from customers in proper proceduresCommunicate and coordinate with internal and external customersPrepare and maintain reports, memos and other documentsImprove...

The West Kowloon Cultural District Authority is seeking a dedicated individual to join its team in Venue Operations. As a Senior Customer Services Officer, you will play a vital role in ensuring the smooth operation of performing arts venues and events, delivering exceptional customer service to our patrons.Key responsibilities include:Maintaining the...

Job Title: Customer Service Assistant    We are seeking a highly skilled CUSTOMER SERVICE ASSISTANT to join our team at TüV Rheinland.    Location: Hong Kong    Job Type: Permanent, Full-time    Occupational Field: Business & Administration    Job ID: 11367Job HighlightsCompetitive Double Pay and Performance BonusAmbitious fresh...

POSITION SUMMARY Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station....

AIA International Limited is at the forefront of creating a healthier, more sustainable future for everyone.Our ambition is to help a billion people live Healthier, Longer, Better Lives by 2030.To achieve this goal, we need ambitious individuals who believe in shaping the future and are driven to work with inspiring leaders.This role involves handling...

As a Customer Service Excellence Specialist at AXA Hong Kong and Macau, you will play a vital role in ensuring exceptional customer experiences. With a strong focus on delivering timely and accurate responses to customer inquiries, you will be the first point of contact for our valued customers.Your key responsibilities will include:Handling customer...

Job Title: Customer Service RepresentativeWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a timely and professional manner.About The JobThis is a full-time position...

Job DescriptionThis is a dynamic role within Prudential plc, where you will play a pivotal part in delivering exceptional customer service.Responsibilities:Provide expert information to customers regarding insurance products and services by referring to operation systems, guidelines, digitalization, and applications.Respond promptly and professionally to...

About Dah Sing BankDah Sing Bank is a reputable financial institution that values excellent customer service and high-quality operations.">Job SummaryWe are seeking an experienced Operations Supervisor to oversee the daily activities of our retail branch, ensuring smooth operations and exceptional customer experience.">Key ResponsibilitiesSupervise and...

Job DescriptionJob Title: Senior Customer Care AssociateJob Summary: We are seeking a highly skilled and experienced Senior Customer Care Associate to join our team. The successful candidate will be responsible for handling customer inquiries, providing accurate product and policy information, and resolving customer complaints in a timely and professional...

The Hong Kong Palace Museum is seeking a seasoned professional to lead our visitor services team in providing exceptional experiences for our guests.This is a unique opportunity to join a world-class museum and contribute to the success of our visitor services operations.Key Responsibilities:Manage and coordinate all aspects of visitor services, including...