Customer Service Supervisor
1 week ago
Job Summary
">We are seeking a skilled CUSTOMER SERVICE SUPERVISOR to lead our team in delivering exceptional guest experiences.
">About the Role
">This is an exciting opportunity to join Marriott International as a Customer Service Supervisor, where you will be responsible for providing exceptional service to our guests and colleagues alike.
">Key Responsibilities
">- ">
- Lead by example, demonstrating excellent customer service skills and a positive attitude.">
- Supervise and train team members to ensure they meet or exceed performance expectations.">
- Monitor and address guest concerns and issues in a timely and professional manner.">
- Maintain accurate records and reports of guest interactions and incidents.">
- Collaborate with other departments to resolve guest issues and improve overall guest satisfaction.">
Requirements
">To be successful in this role, you should possess:
">- ">
- High school diploma or equivalent.">
- At least 1 year of related work experience, preferably in a hospitality environment.">
- Strong leadership and communication skills.">
- Ability to work effectively in a fast-paced environment.">
- Basic computer skills and knowledge of hotel operations software.">
Preferred Qualifications
">Prior supervisory experience and knowledge of hotel policies and procedures would be an asset.
">What We Offer
">Marriott International offers a competitive salary range of $55,000 - $65,000 per year, based on location and experience. Our benefits package includes health insurance, retirement savings plan, paid time off, and opportunities for career growth and development.
">Why Join Us
">As a valued member of our team, you will have the opportunity to work in a dynamic and inclusive environment, where your contributions are recognized and rewarded. You will also have access to ongoing training and development programs, designed to help you achieve your career goals.
">Contact Information
">Please submit your application online at www.marriott.com/careers.
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