Customer Service and Sales Professional

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

DBS Bank (Hong Kong) Limited offers a dynamic career opportunity as a Customer Service and Sales Professional.

Company Overview

In our Corporate and Investment Banking division, we provide corporate customers with a comprehensive range of commercial banking products and services. Our commitment to excellence has enabled us to cultivate long-standing relationships with our customers in the region, based on account relationship management, service differentiation, product development, and rigorous credit standards.

Job Description

As a Customer Service and Sales Professional, you will be responsible for handling phone-in applications and inquiries for Unsecured loans, Credit Card loans & Banking related products and services. You will also conduct out-going calls to provide these services, perform end-to-end application follow-up processes, and handle other sales-related tasks. It is essential to follow operational procedures and workflow while complying with external regulatory codes and internal compliance policies.

Required Skills and Qualifications
  • Secondary Education (HKCEE/DSE) holder or equivalent
  • Minimum 1 year of experience in customer services or sales
  • Good telephone manner and communication skills
  • Presentable, pleasant, and polite
  • Meet and exceed sales targets
  • Good command of written and spoken English and Chinese; fluency in Putonghua is an advantage
  • HKIB Certified Banker preferred
Benefits

We offer a competitive salary and benefits package and a dynamic environment that supports your development and recognises your achievements.

Others

We regret only shortlisted candidates will be notified. Please note that we value equal opportunities and diversity in our workplace.



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