Sales and Service Support Professional

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China PERSOLKELLY Full time
About the Role

As a Sales Support Executive, you will play a key role in supporting the sales team in enhancing client relationships and driving business growth. This is an exciting opportunity to join a leading travel corporation that specializes in creating exceptional travel experiences. You will have the chance to work with a talented team of professionals who share your passion for travel and building relationships.

In this role, you will be responsible for collaborating with travel agents to understand their needs and provide customized itineraries, managing end-to-end group quotations in accordance with company policies and systems, developing and maintaining relationships with trade and corporate partners to foster profitable growth, and maintaining strong customer relationships through regular communication and follow-ups. You will also be expected to travel as required to achieve sales goals and establish partnerships, liaise with Operations on group arrangements and confirmations, stay informed about market trends, product offerings, and competitive insights to inform business strategies, identify and explore new business opportunities with potential agents, gather feedback from agents regarding services and address any complaints as necessary, and assist the sales team in achieving and exceeding sales targets and objectives.

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