Customer Service Professional

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full time

Overview

We are seeking a skilled customer relations expert to join our team at Chubb. In this role, you will be responsible for managing customer interactions, resolving issues, and delivering excellent service.

Responsibilities

  • Provide timely and effective responses to customer inquiries via phone and email.
  • Collaborate with colleagues to resolve complex customer issues.
  • Maintain accurate records of customer interactions and transactions.

Requirements

  • Degree or diploma in any field.
  • IIQE Paper 1 and 2 qualification is essential.
  • Fluency in English and Cantonese; proficiency in Mandarin is an advantage, and Chinese typing skills are beneficial.
  • Proficiency in MS Office applications, including Word, Excel, and Access.


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