Guest Experience Manager

Key ResponsibilitiesGreet and assist guests upon arrival and departure, ensuring a smooth and welcoming experience.Handle guest check-in, check-out, and provide accurate information upon inquiry, showcasing your expertise in hotel operations.Provide assistance at the club floor counter and lounge, anticipating and meeting the needs of our discerning guests.

About the RoleWe are seeking an experienced Guest Relations Officer to join our team at The Mira Hong Kong.Main ResponsibilitiesTo ensure smooth guest arrivals and departures by providing exceptional service.To handle guest queries and concerns in a professional manner.To maintain a high level of knowledge about hotel facilities and services.Requirements and...

About the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...

Career Opportunities:We are looking for a Guest Relations Supervisor based at The Aberdeen Marina Club. In this role, you will be responsible for supervising the operation of Reservations Centre and Club Lobby Reception, handling reservations for restaurants and sports & recreation activities, and attending to members and guests' requests.

Lululemon Athletica is a leader in innovative performance apparel. We're dedicated to empowering individuals to achieve their goals through high-quality products and exceptional customer service. As a Part-time Educator, you'll be part of our retail team, providing world-class product education and ensuring a seamless guest experience.Our MissionWe're...

About Mandarin Oriental, Hong KongWe are proud to introduce ourselves as one of the most luxurious hotels in Hong Kong. With 60 years of excellence in service, we continue to delight our guests with award-winning amenities and facilities.The Reservations Sales Agent RoleThis position plays a critical role in the Reservations team, responsible for recording...

Shangri-La: A Leader in HospitalityOur company values excellence in everything we do, from providing exceptional guest experiences to investing in colleague development. As a result, we have become a leader in the global hospitality industry.At Kowloon Shangri-La, Hong Kong, we are committed to delivering memorable experiences to our guests. To achieve this,...

Job OverviewThe Miramar Group is a renowned hospitality leader, committed to delivering exceptional guest experiences. We are seeking a skilled Guest Relations Officer to join our team.Key ResponsibilitiesGreet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.Provide accurate information to guests upon inquiry, handling...

LHG's approach to hospitality centres around genuine interactions with guests, colleagues, and the world around us. As a Guest Services Supervisor, you will play a key role in fostering an engaging and respectful workplace.Responsibilities include:Leading front desk operations and maximizing revenue growthGreeting VIP guests and delivering exceptional guest...

Career Opportunities: Guest Relations Officer (171212) Requisition ID 171212 - Posted - Hong Kong SAR - Kowloon Shangri-La, Hong Kong - Rooms - Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island...

Company Overview:Langham Hospitality Group is a global hotel company with properties in major cities across four continents. Our brands, The Langham Hotels and Resorts and Cordis Hotels and Resorts, are part of the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.We are seeking a skilled Guest Relations Specialist...

About the PositionThe Guest Service Representative is responsible for providing quality service in a friendly, natural, courteous manner and always being attentive. Reporting to the Assistant Front Office Manager, this role requires a strong focus on delivering exceptional guest experiences.

Job Opportunities Guest Relations Officer Job Details Business Unit: The Mira Hong KongJob ID: MIRA-HSKP-RA-2024109Post Date: 1 Nov 2024Application Deadline: 30 Nov 2024 Job Description The Job Greet guests upon arrival and departure Handle guest check-in, check-out, and render accurate information to guests upon inquiry Provide assistance at the club...

About UsWe're a company that creates transformational products and experiences. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.The RoleAs an Educator, you will play a critical role in delivering an exceptional guest experience in our retail stores....

Guest Services Supervisor (Front Desk) - The Langham, Hong Kong Be among the first 25 applicants About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop, and Ying'nFlo. With...

Mandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.About the jobBased at the Mandarin...

Guest Engagement Officer Date: 7 Mar 2025 Business Unit: Lodgewood by Nina Hospitality - Mong Kok, HKJob Overview Responsibilities Greet and welcome the guests with standard courteous phrases. Handle registration with arrival guests and reconfirm the booking details. Introduce hotel facilities and in-house promotion packages to maximize hotel revenue with...

(Senior) Guest Services Ambassador (Front Desk)- The Langham, Hong Kong Be among the first 25 applicants About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and...

Career Opportunities: Guest Relations Supervisor (165229) Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including KowloonShangri-La, IslandShangri-La, Kerry Hotel Hong Kong, JENHong Kong by Shangri-La, and The Aberdeen Marina Club, offering...

About Langham Hospitality GroupA wholly-owned subsidiary of Great Eagle Holdings, LHG comprises a family of distinct brands with over 40 hotels and residences in operation or development.Our approach to hospitality centers on open and genuine interactions with guests, colleagues and the world around us.ResponsibilitiesThis role involves:Providing exceptional...