Guest Services Director
4 days ago
LHG's approach to hospitality centres around genuine interactions with guests, colleagues, and the world around us. As a Guest Services Supervisor, you will play a key role in fostering an engaging and respectful workplace.
Responsibilities include:
- Leading front desk operations and maximizing revenue growth
- Greeting VIP guests and delivering exceptional guest experiences
- Handling guest feedback and concerns with tact and professionalism
- Promoting hotel facilities and services to increase brand awareness
- Providing on-the-job training to develop colleague skills
Qualifications for this role include:
- Minimum 3 years of experience in the hotel industry, with at least 1 year in a supervisory position
- Diploma or higher in hospitality management or a related field
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Fluency in English and Chinese, with additional languages an advantage
Join our dynamic team at The Langham, Hong Kong and take your career to the next level
-
Guest Services Officer
41 minutes ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeJob SummaryThe Mandarin Oriental, Hong Kong is seeking a highly skilled Guest Services Officer to join our Front Office team. As a key member of the Rooms Division in Hong Kong, this role requires an individual who can provide quality service in a friendly, natural, courteous manner and always be attentive.Duties and ResponsibilitiesProvide exceptional...
-
Guest Services Officer
3 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.About the jobBased at the Mandarin...
-
Guest Service Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeShangri-La: A Leader in HospitalityOur company values excellence in everything we do, from providing exceptional guest experiences to investing in colleague development. As a result, we have become a leader in the global hospitality industry.At Kowloon Shangri-La, Hong Kong, we are committed to delivering memorable experiences to our guests. To achieve this,...
-
Guest Services Coordinator
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeJob OverviewThe Miramar Group is a renowned hospitality leader, committed to delivering exceptional guest experiences. We are seeking a skilled Guest Relations Officer to join our team.Key ResponsibilitiesGreet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.Provide accurate information to guests upon inquiry, handling...
-
Guest Service Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeAbout the PositionThe Guest Service Representative is responsible for providing quality service in a friendly, natural, courteous manner and always being attentive. Reporting to the Assistant Front Office Manager, this role requires a strong focus on delivering exceptional guest experiences.
-
Guest Services Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full timeAbout Langham Hospitality GroupA wholly-owned subsidiary of Great Eagle Holdings, LHG comprises a family of distinct brands with over 40 hotels and residences in operation or development.Our approach to hospitality centers on open and genuine interactions with guests, colleagues and the world around us.ResponsibilitiesThis role involves:Providing exceptional...
-
Guest Services Supervisor
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full timeGuest Services Supervisor (Front Desk) - The Langham, Hong Kong Be among the first 25 applicants About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop, and Ying'nFlo. With...
-
Guest Services Ambassador
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time(Senior) Guest Services Ambassador (Front Desk)- The Langham, Hong Kong Be among the first 25 applicants About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and...
-
Guest Service Officer
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China K11 ARTUS Full timeWe are now inviting energetic, motivated, and enthusiastic candidates to join our growing team of artisans. As an artisan of K11 ARTUS, you are valued and respected and are empowered to create memorable experiences for our guests and residents. Position: Guest Service Officer Responsibilities To ensure the safety and security of the guests and employees....
-
Hotel Guest Services Liaison
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeJob OverviewThe Miramar Group is seeking a skilled and courteous Guest Relations Officer to join our team.ResponsibilitiesWelcome guests upon arrival and departure with a warm and friendly smile.Provide accurate information and assistance to guests throughout their stay.Offer support at the club floor counter and lounge, ensuring a seamless guest...
-
Guest Service Liaison Officer
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China K11 ARTUS Full timeAre you a motivated and results-driven individual looking for a challenging role? We have an exciting opportunity for a Guest Service Officer to join our team at K11 ARTUS.Job Summary:As a Guest Service Officer, you will be responsible for ensuring the safety and security of our guests and employees.Main Responsibilities:Security Management:Develop and...
-
Guest Service Ambassador
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeCompany Overview">We are a renowned luxury hotel group operating five Shangri-La properties in Hong Kong, offering guests an array of options to suit every need. Our success is made possible through the efforts and abilities of over 42,000 colleagues worldwide.">Job Description">">Create an impressive first and last impression for our guests">Provide updated...
-
Hotel Guest Services Professional
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Make My Dream Immigration Full timeRole ProfileMake My Dream Immigration is seeking a dedicated and detail-oriented Room Attendant to join our team. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their rooms are clean and tidy, and addressing any technical issues or maintenance needs.Key Performance IndicatorsConsistently receive...
-
Guest Services Ambassador
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeCareer OpportunityWe are seeking a highly motivated and customer-focused individual to join our Front Office team as a Guest Relations Officer. This role involves interacting with guests, handling check-in and check-out procedures, and providing information upon request.
-
Guest Service Ambassador
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeLululemon Athletica is seeking a Part Time Educator Associate to join our retail team. As an Educator, you'll play a vital role in educating guests about our products and services, providing them with a seamless shopping experience, and driving business results.Key ResponsibilitiesDeliver expert product knowledge to guests, ensuring they have a comprehensive...
-
Museum Guest Services Officer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeJoin Our TeamM+ is a leading cultural institution in Hong Kong, and we are seeking a skilled Membership Supervisor to join our team. As a key member of our guest services team, you will play a critical role in delivering exceptional customer service and supporting our members.Key Responsibilities- Provide exceptional customer service to members and guests-...
-
Guest Services Officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Centric Victoria Harbour Hong Kong Full timeJob Responsibilities:Greet guests at the front of the restaurantEnsure the efficient restaurant operationMinimum Requirements:1 year relevant experience in hotels / clubsShift duty is requiredImmediately available is highly preferredFresh Graduate with guest relations experience is welcomeBenefits:Dental & Medical BenefitAttractive Salary Package5-day...
-
Guest Services Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeAbout Us:">We are Shangri-La Group, a renowned hospitality brand.">The Role:">This is an exciting opportunity to join our team as a Service Centre Officer / Service Centre Officer (Overnight).">Main Responsibilities:">Handle customer enquiries and resolve issues promptly.Provide exceptional service to our guests, ensuring their stay is memorable and...
-
Guest Services Associate in Hong Kong
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Black Swan Group Full timeResponsibilitiesAs a Front of House Receptionist, you will be responsible for:Delivering a consistent and professional level of service to our clients and guests.Coordinating front of house operations, including venue and meeting room management.Responding proactively to meeting room requests and ensuring smooth event execution.Maintaining a close working...
-
Guest Relations Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full timeCompany Overview:Langham Hospitality Group is a global hotel company with properties in major cities across four continents. Our brands, The Langham Hotels and Resorts and Cordis Hotels and Resorts, are part of the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.We are seeking a skilled Guest Relations Specialist...