Guest Services Representative
7 days ago
About Us:
">- We are Shangri-La Group, a renowned hospitality brand.
The Role:
">- This is an exciting opportunity to join our team as a Service Centre Officer / Service Centre Officer (Overnight).
Main Responsibilities:
">- Handle customer enquiries and resolve issues promptly.
- Provide exceptional service to our guests, ensuring their stay is memorable and enjoyable.
- Work collaboratively with other departments to ensure seamless operations.
Requirements:
">- Relevant experience in customer-facing roles.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Flexibility to work various shifts, including nights and weekends.
What We Offer:
">- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
-
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