Guest Services Representative

About the PositionThe Guest Service Representative is responsible for providing quality service in a friendly, natural, courteous manner and always being attentive. Reporting to the Assistant Front Office Manager, this role requires a strong focus on delivering exceptional guest experiences.

Shangri-La: A Leader in HospitalityOur company values excellence in everything we do, from providing exceptional guest experiences to investing in colleague development. As a result, we have become a leader in the global hospitality industry.At Kowloon Shangri-La, Hong Kong, we are committed to delivering memorable experiences to our guests. To achieve this,...

At Hyatt Hotels Corporation, we are looking for a Customer Service Representative to join our dynamic team.The ideal candidate will provide exceptional service to guests in the lobby and Concierge counter, ensuring a seamless experience throughout their stay.Responsibilities include greeting guests, assisting with plans and arrangements, and providing...

Job Description:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Eureka Language Services Limited. The successful candidate will be responsible for handling reception-related tasks, including greeting and serving guests, monitoring the voicemail system, handling incoming/outgoing mail, and arranging...

About Us:">We are Shangri-La Group, a renowned hospitality brand.">The Role:">This is an exciting opportunity to join our team as a Service Centre Officer / Service Centre Officer (Overnight).">Main Responsibilities:">Handle customer enquiries and resolve issues promptly.Provide exceptional service to our guests, ensuring their stay is memorable and...

Company OverviewRosewood Hong Kong is a luxury hotel that embodies a culture of innovation and refinement. We strive to create unforgettable experiences for our guests through exceptional service and attention to detail.Job DescriptionWe are seeking a highly motivated and intuitive Customer Service Representative to join our team. As a Hospitality...

About the RoleWe are seeking an experienced Guest Relations Officer to join our team at The Mira Hong Kong.Main ResponsibilitiesTo ensure smooth guest arrivals and departures by providing exceptional service.To handle guest queries and concerns in a professional manner.To maintain a high level of knowledge about hotel facilities and services.Requirements and...

Job SummaryThe Mandarin Oriental, Hong Kong is seeking a highly skilled Guest Services Officer to join our Front Office team. As a key member of the Rooms Division in Hong Kong, this role requires an individual who can provide quality service in a friendly, natural, courteous manner and always be attentive.Duties and ResponsibilitiesProvide exceptional...

Mandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.About the jobBased at the Mandarin...

Job DescriptionWe are seeking an energetic and hospitable individual to join our Front Desk team as a Guest Relations Officer.Your primary responsibilities will include greeting guests upon arrival and departure, handling check-in and check-out processes, and providing accurate information to guests upon inquiry.In addition, you will assist at the club floor...

LHG's approach to hospitality centres around genuine interactions with guests, colleagues, and the world around us. As a Guest Services Supervisor, you will play a key role in fostering an engaging and respectful workplace.Responsibilities include:Leading front desk operations and maximizing revenue growthGreeting VIP guests and delivering exceptional guest...

Guest Services Supervisor (Front Desk) - The Langham, Hong Kong Be among the first 25 applicants About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop, and Ying'nFlo. With...

(Senior) Guest Services Ambassador (Front Desk)- The Langham, Hong Kong Be among the first 25 applicants About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and...

We are seeking a highly skilled Ambassador and Member Services Representative to join our team at the West Kowloon Cultural District Authority.About the Role:As an Ambassador and Member Services Representative, you will be responsible for providing exceptional customer service in our member's lounge;You will handle customer inquiries and complaints, ensuring...

Job OverviewThe Miramar Group is seeking a skilled and courteous Guest Relations Officer to join our team.ResponsibilitiesWelcome guests upon arrival and departure with a warm and friendly smile.Provide accurate information and assistance to guests throughout their stay.Offer support at the club floor counter and lounge, ensuring a seamless guest...

Career OpportunityWe are seeking a highly motivated and customer-focused individual to join our Front Office team as a Guest Relations Officer. This role involves interacting with guests, handling check-in and check-out procedures, and providing information upon request.

Lululemon Athletica is seeking a Part Time Educator Associate to join our retail team. As an Educator, you'll play a vital role in educating guests about our products and services, providing them with a seamless shopping experience, and driving business results.Key ResponsibilitiesDeliver expert product knowledge to guests, ensuring they have a comprehensive...

Join Our TeamM+ is a leading cultural institution in Hong Kong, and we are seeking a skilled Membership Supervisor to join our team. As a key member of our guest services team, you will play a critical role in delivering exceptional customer service and supporting our members.Key Responsibilities- Provide exceptional customer service to members and guests-...

Job Responsibilities:Greet guests at the front of the restaurantEnsure the efficient restaurant operationMinimum Requirements:1 year relevant experience in hotels / clubsShift duty is requiredImmediately available is highly preferredFresh Graduate with guest relations experience is welcomeBenefits:Dental & Medical BenefitAttractive Salary Package5-day...

Company Overview:Langham Hospitality Group is a global hotel company with properties in major cities across four continents. Our brands, The Langham Hotels and Resorts and Cordis Hotels and Resorts, are part of the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.We are seeking a skilled Guest Relations Specialist...