Hotel Guest Services Liaison

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full time
Job Overview

The Miramar Group is seeking a skilled and courteous Guest Relations Officer to join our team.

Responsibilities
  • Welcome guests upon arrival and departure with a warm and friendly smile.
  • Provide accurate information and assistance to guests throughout their stay.
  • Offer support at the club floor counter and lounge, ensuring a seamless guest experience.
Requirements
  • A minimum diploma in Hotel Studies or a related field.
  • At least 1 year of experience in hotel operations, preferably in Front Office or Guest Relations. Fresh graduates may also be considered.
  • Excellent command of English and Chinese (Mandarin) for effective communication.
  • An energetic and cheerful personality with a genuine passion for delivering exceptional guest service.
  • Strong interpersonal and communication skills, with a friendly and guest-oriented attitude.
Benefits

We offer a dynamic work environment and opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply.



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