Hotel Host
2 days ago
Rosewood Hong Kong fosters a unique culture that inspires our associates to think differently, embracing limitless possibilities. Our goal is to create an innovative atmosphere of refined hospitality, empowering our team members to craft unforgettable experiences for themselves, their colleagues, and our guests.
The majestic harbour estate of Rosewood Hong Kong seeks charismatic associates who are intuitive, engaging, and passionate about delivering exceptional service. They will be part of a dynamic team that embodies the spirit of Rosewood Journey.
Key Responsibilities:
- Provide guests with information on hotel services, facilities, tours, transportation, and dining recommendations
- Assist guests with luggage loading and unloading
- Handle incoming and outgoing parcels, letters, and messages
- Respond to guest inquiries with friendliness and professionalism
- Distribute Bell-related tasks efficiently among staff
Requirements:
- A Higher Diploma in Hospitality or Tourism management is preferred
- A minimum of 2-4 years' experience in a luxury hotel is required
- Proficiency in English, Putonghua, and Cantonese is essential
- Exceptional communication, presentation, interpersonal, and problem-solving skills are necessary
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