Luxury Concierge
4 days ago
Welcome to Rosewood Hong Kong, where innovation meets tradition. We strive to create an environment of refined elegance, enabling our associates to craft memorable experiences that transcend expectations.
Situated on the majestic harbour, our luxury hotel seeks highly skilled professionals to join our esteemed team as Hotel Hosts. These ambassadors of excellence will deliver unparalleled service, redefining the art of hospitality.
Main Responsibilities:
- Offer comprehensive guidance on hotel services, facilities, and local activities
- Ensure smooth transitions for guests, including luggage handling and vehicle assistance
- Process and distribute correspondence with precision and care
- Engage with guests through active listening and informed responses
- Prioritize the efficient distribution of bell-related tasks among team members
Required Skills:
- A degree in Hospitality or Tourism is advantageous
- A minimum of 2-4 years' experience in a luxury hotel setting is essential
- Fluency in English, Putonghua, and Cantonese is mandatory
- Outstanding communication, presentation, and problem-solving skills are necessary
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