Hotel Booking Consultant

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full time
Hotel Booking Consultant
Rosewood Hotel Group is seeking a highly motivated Hotel Booking Consultant to join our Reservations Department. As a key member of the team, you will be responsible for handling telephone inquiries, booking rooms, and providing exceptional customer service.

Main Responsibilities
  • Provide personalized service to guests, addressing their needs and preferences.
  • Offer tailored recommendations for hotel amenities and services.
  • Accurately process room bookings and amendments while ensuring all necessary details are included.
  • Collaborate with other departments to ensure seamless guest experiences.

Requirements
  • Bachelor's degree in hospitality management or equivalent.
  • Experience in a similar role or relevant industry.
  • Excellent language skills, including Cantonese, Mandarin & English.
  • Friendly and approachable demeanor.


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