Hotel Booking Consultant
3 days ago
Rosewood Hotel Group is seeking a highly motivated Hotel Booking Consultant to join our Reservations Department. As a key member of the team, you will be responsible for handling telephone inquiries, booking rooms, and providing exceptional customer service.
Main Responsibilities
- Provide personalized service to guests, addressing their needs and preferences.
- Offer tailored recommendations for hotel amenities and services.
- Accurately process room bookings and amendments while ensuring all necessary details are included.
- Collaborate with other departments to ensure seamless guest experiences.
Requirements
- Bachelor's degree in hospitality management or equivalent.
- Experience in a similar role or relevant industry.
- Excellent language skills, including Cantonese, Mandarin & English.
- Friendly and approachable demeanor.
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