Roadshow Support Specialist

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China FIRST Full time

FIRST is a leading global brand experience agency providing comprehensive services including Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. We bring brands and people together through creative, connected experiences.

Our clients span various industries such as financial services, technology, new and traditional media, aerospace, healthcare, and professional services. We've received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex and listed among the '200 Top Marketing Agencies' by Chief Marketer in 2023, 2022, and 2021.

Your Role:

We're seeking a highly professional individual to work within our client's embedded team, supporting the execution of a wide range of in-person and virtual Roadshow functions. The ideal candidate will have excellent communication and negotiating skills, with the ability to successfully manage stakeholder relationships in a fast-paced environment. This position reports to the Global Team Leader.

Responsibilities:

  • Support the team with venue sourcing and restaurant bookings
  • Provide full administrative support to the Tokyo Roadshow desk
  • Support the team with database management (Plan-It) when required
  • Arrange credit card authorization for client accommodation
  • Attend group events in London, where required, and manage delegate registration
  • Maintain and update the roadshow team directories for hotel sales, reception, concierge, and account service contacts
  • Book on-campus conference space and set up dial-ins when required
  • Support the team with ad hoc requests/projects

Requirements:

  • Fluency in Japanese
  • Flexible to work outside of normal business hours as required
  • Restaurant/hotel/venue background preferred
  • Investment Banking/Roadshow experience (not required)
  • A self-starter who is motivated, proactive, and solutions-oriented
  • Attention to detail/accuracy is vital
  • Ability to multi-task and prioritize
  • Enjoys working as part of a team and works collaboratively
  • Competent with Microsoft Office, particularly Word and Excel
  • Good communication skills (verbal and written)
  • Confident, driven, and motivated to succeed


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