Luxury Hotel Concierge
4 days ago
We are seeking a highly skilled and passionate individual to join our team as a Spa and Wellness Concierge at The Peninsula Hong Kong. As a key member of our front-of-house team, you will be responsible for welcoming and advising guests on all aspects of our spa and fitness centre.
Key Responsibilities:
- Welcome, advise, and support guest enquiries and bookings
- Promote and sell spa services and products to maximize sales potential
- Handle scheduling of guest reservations with accuracy
- E nsure guests' spa and fitness journey is smooth from check-in to check-out
- Conduct daily opening and closing procedures
Requirements:
- Related experience in luxury hotels or spa front-of-house or reception
- Knowledge in spa computerized booking systems is an advantage
- Excellent interpersonal and communication skills
- Fluent in spoken and written English. Good command of Cantonese or Mandarin is an advantage
- Demonstrates passion for guest care
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1 day ago
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