Concierge / Concierge Assistant

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full time
Career Opportunities: Concierge / Concierge Assistant (171350)

Requisition ID 171350 - Posted - Hong Kong SAR - Kerry Hotel, Hong Kong - Rooms - Permanent

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest's needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a Concierge / Concierge Assistant based at Kerry Hotel Hong Kong

As a Concierge / Concierge Assistant, we rely on you to:

  • Create an impressive first and last impression to guests
  • Provide updated and relevant information regarding local areas, city tours, restaurant reservations and airline reservations / confirmation to guests
  • Open doors and assist guests on entering and leaving the property
  • Assist guests in and out of vehicles, including loading/unloading luggage
  • Assist guest with luggage, ensure timely deliveries and collections of guests' luggage
  • Ensure proper records are maintained for all guests' deliveries
  • Arrange transportation for guests upon request

We are looking for someone who has:

  • Responsibility and outgoing and courteous with pleasant personality
  • Team spirit and customer-oriented mindset
  • Good command of English, Cantonese and Putonghua
  • Willingness to work on shifts
  • Fresh graduates are also welcomed

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

#J-18808-Ljbffr

  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full time

    Career Opportunities: Assistant Chief Concierge (171306) Requisition ID171306 -Posted -Hong Kong SAR -Island Shangri-La, Hong Kong -Rooms -Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including KowloonShangri-La, IslandShangri-La,...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSH Group The Peninsula Hong Kong Full time

    We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.17 paid statutory holidays Exceptional market leading benefits Option of MPF or ORSO retirement scheme Key Accountabilities: Anticipates and fulfills guests needs by offering...

  • Concierge Team Lead

    7 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full time

    As a member of our esteemed Concierge Team, you will have the opportunity to provide exceptional guest experiences and contribute to the success of our luxury hotel group. We value our colleagues' growth and development, offering a range of training programs to enhance their skills and abilities.Responsibilities and ExpectationsThe successful candidate will...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full time

    About Our ClientsOur clients are premier brands that require high-quality service and support. As a Lifestyle Concierge, you will be responsible for developing a good relationship with customers, maintaining a positive experience, and providing innovative solutions and recommendations to different types of requests.Job RequirementsCertificate or Diploma in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full time

    About UsAspire Lifestyles is a world-class premium concierge and affluent service provider dedicated to delivering unparalleled experiences for our clients and their guests. Our mission is to assist companies in building lasting relationships with their customers by offering exclusive access to luxury lifestyle services.Our TeamOur team consists of...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job DescriptionWe are seeking an experienced Property Officer (Residential) to support the day-to-day administration and supervision of cleaning, security, landscaping, and concierge service contractors for residential properties managed by MTR Corporation.You will co-ordinate with our technical team to provide efficient maintenance services and handle...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full time

    About Aspire LifestylesWe are the world's leading premium concierge and affluent service provider, dedicated to delivering exceptional customer experiences. Our delivery model assists companies to drive loyalty and create value in their customer portfolios.Our Services:Expert advice and guidance on various topicsPersonalized interactions with clients to...


  • Hong Kong, Central and Western District, Hong Kong SAR China CTF Life Full time

    3 days ago Be among the first 25 applicants Direct message the job poster from CTF Life Passionate HR Business Partner and Recruiter Are you eager to elevate your career in customer service and make a significant impact in a dynamic environment? Join us as an Assistant Manager in Agency Concierge Team in our Partnership Concierge, where you will be...


  • Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time

    About the RoleWe are seeking a skilled Concierge Service Supervisor to join our dynamic team at The Langham, Hong Kong. This is an exciting opportunity for a seasoned professional to lead and motivate our Concierge colleagues, ensuring exceptional guest service standards.ResponsibilitiesAssist the Chief Concierge in implementing hotel policies and...

  • Assistant Manager

    2 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time

    Assistant Manager - Concierge, The Langham, Hong Kong 1 day ago Be among the first 25 applicants Direct message the job poster from Langham Hospitality Group About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full time

    Our company is renowned for its distinctive Asian hospitality, operating five Shangri-La properties in Hong Kong. We are committed to providing exceptional guest experiences through our dedicated team of professionals.Job DescriptionWe are seeking a skilled Assistant Chief Concierge to join our Island Shangri-La, Hong Kong team. As a key member of the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full time

    Job DescriptionWe are looking for a Concierge / Concierge Assistant based at Kerry Hotel Hong Kong.The ideal candidate will create an impressive first and last impression to guests by providing exceptional customer service, updating them on local areas, city tours, restaurant reservations, and airline confirmations.Create an impressive first and last...

  • Concierge assistant

    3 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Chinachem Group Full time

    Select how often (in days) to receive an alert: Date: 7 Mar 2025 Business Unit: Nina Hotel Kowloon East, HKJob Overview Responsibilities Conduct bell service activities such as baggage service upon guest's arrival and departure, baggage storage, message service, fax delivery, parcel and mail hand-over, information service and other related tasks. Greet guest...

  • Concierge Assistant

    7 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Chinachem Group Full time

    Select how often (in days) to receive an alert:Date:7 Mar 2025Business Unit:Nina Hotel Kowloon East, HKJob OverviewResponsibilitiesConduct bell service activities such as baggage service upon guest's arrival and departure, baggage storage, message service, fax delivery, parcel and mail hand-over, information service and other related tasks.Greet guest at the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full time

    We are seeking an experienced and skilled individual to fill the role of Assistant Chief Concierge at our Island Shangri-La, Hong Kong property. The successful candidate will be responsible for managing daily operations, leading the team, and ensuring high service standards are met.Key Skills and QualificationsTo be successful in this role, you will...


  • Hong Kong, Central and Western District, Hong Kong SAR China HighLife Asia Full time

    HighLife Asia OverviewAt HighLife Asia, we are a leading enterprise specializing in event management, concierge services, and entertainment solutions. Our team provides exceptional service and creates unforgettable memories for corporate and individual clients.We are based in Hong Kong and cater to corporate and individual clientele in Asia and worldwide,...

  • Luxury Service Expert

    2 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full time

    About Us:Aspire Lifestyles is the world's largest premium concierge and affluent service provider. Our delivery model assists companies and premier brands to drive loyalty and create value in their customer portfolios.Job Overview:We are seeking an exceptional Lifestyle Concierge / Customer Service Representative to join our team. The successful candidate...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full time

    About Aspire Lifestyles:We are a premium concierge and affluent service provider, assisting companies and top brands to drive loyalty and create value in their customer portfolios. Our unique delivery model empowers us to provide exceptional personalized services to our clients' customers.


  • Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full time

    Company OverviewThis role offers a unique opportunity to join Aspire Lifestyles, a leading premium concierge and affluent service provider. The company's delivery model assists companies in driving loyalty and creating value for their customer portfolios. Salary and BenefitsThe compensation package includes an attractive remuneration, group medical benefits,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full time

    About Aspire Lifestyles:We are a premium concierge and affluent service provider dedicated to delivering exceptional experiences for our clients and their customers. Our team is passionate about building long-term relationships and providing innovative solutions to meet the evolving needs of our clients.Job Description:The Lifestyle Concierge / Customer...