Luxury Spa Director

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full time

About the Job

We are looking for a seasoned Luxury Spa Director to lead our wellness operations at Rosewood Hotel Group. As a key leader, you will be responsible for developing and implementing strategies to drive business growth, improving operational efficiency, and delivering exceptional guest experiences.

Main Duties

  • Oversee all aspects of wellness operations, including guest service, product quality, and revenue generation.
  • Manage a team of wellness professionals to deliver high-quality services and promote our luxury spa brand.
  • Collaborate with cross-functional teams to ensure seamless integration of wellness programs and services.
  • Analyze market trends and consumer behavior to inform product development and marketing strategies.
  • Ensure compliance with company policies and procedures.

Essential Skills

  • Minimum 7 years' relevant working experience in sizeable luxury spas or wellness services with at least 3 years in a similar capacity.
  • Possess excellent leadership, communication, and interpersonal skills.
  • Confident, enthusiastic, and motivational with a strong sense of business acumen and wellness market trends.
  • Excellent bilingual communication skills.

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