Reservation Sales Professional

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full time
About the Role
We are looking for a Reservation Sales Professional who can provide excellent customer service and maintain high levels of productivity. The successful candidate will be responsible for handling telephone inquiries, managing room bookings, and supporting the Reservations Manager.

Responsibilities
  • Assist the Reservations Manager in the daily operations of the department.
  • Process guest reservations and amendments while ensuring accurate information is provided.
  • Develop and maintain relationships with existing clients, encouraging repeat business and loyalty.
  • Participate in training programs to enhance product knowledge and skills.

Essential Skills
  • Strong communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks.
  • Excellent language skills, including Cantonese, Mandarin & English.


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