Guest Services Officer

The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...

Job SummaryThe Mandarin Oriental, Hong Kong is seeking a highly skilled Guest Services Officer to join our Front Office team. As a key member of the Rooms Division in Hong Kong, this role requires an individual who can provide quality service in a friendly, natural, courteous manner and always be attentive.Duties and ResponsibilitiesProvide exceptional...

Job DescriptionThe Telecommunications Officer is responsible for performing technical operations of the PABX equipment and restaurant reservation system at Mandarin Oriental, Hong Kong within the Exceptional Experience Centre.This role requires delivering quality services to our guests in line with company standards. The officer reports directly to the...

Job DescriptionThe Guest Relations Officer plays a vital role in creating a positive and memorable experience for our guests. This includes greeting guests upon arrival and departure, handling check-in and check-out procedures, and providing assistance at the club floor counter and lounge. Additionally, the officer will handle guest queries efficiently,...

Job DescriptionWe are seeking an energetic and hospitable individual to join our Front Desk team as a Guest Relations Officer.Your primary responsibilities will include greeting guests upon arrival and departure, handling check-in and check-out processes, and providing accurate information to guests upon inquiry.In addition, you will assist at the club floor...

Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Guest Relations Officer - Rooms at Front Office Department: Job Responsibilities: Maintain a high quality of services offered to guests through maximum recognition and attention from arrival through departure. Coordinate with F&B team to provide club lounge...

Job OverviewThe Miramar Group is seeking a skilled and courteous Guest Relations Officer to join our team.ResponsibilitiesWelcome guests upon arrival and departure with a warm and friendly smile.Provide accurate information and assistance to guests throughout their stay.Offer support at the club floor counter and lounge, ensuring a seamless guest...

Job Responsibilities:Greet guests at the front of the restaurantEnsure the efficient restaurant operationMinimum Requirements:1 year relevant experience in hotels / clubsShift duty is requiredImmediately available is highly preferredFresh Graduate with guest relations experience is welcomeBenefits:Dental & Medical BenefitAttractive Salary Package5-day...

Guest Engagement Officer Date: 7 Mar 2025 Business Unit: Lodgewood by Nina Hospitality - Mong Kok, HKJob Overview Responsibilities Greet and welcome the guests with standard courteous phrases. Handle registration with arrival guests and reconfirm the booking details. Introduce hotel facilities and in-house promotion packages to maximize hotel revenue with...

About the RoleWe are seeking an experienced Guest Relations Officer to join our team at The Mira Hong Kong.Main ResponsibilitiesTo ensure smooth guest arrivals and departures by providing exceptional service.To handle guest queries and concerns in a professional manner.To maintain a high level of knowledge about hotel facilities and services.Requirements and...

Key ResponsibilitiesThe Guest Services Officer will be responsible for delivering exceptional service to our guests at the Mandarin Oriental, Hong Kong. This role involves working closely with the Front Office team to provide a seamless guest experience.Key AccountabilitiesProvide high-quality check-in and check-out services.Conduct thorough room orientation...

About the RoleWe are seeking a skilled Guest Services Officer to become a valuable member of our Front Office team at the Mandarin Oriental, Hong Kong. This is an excellent opportunity to contribute to providing exceptional service to our discerning guests.Main ResponsibilitiesDeliver quality check-in and check-out experiences for guests.Conduct thorough...

Lululemon Athletica is seeking a Part Time Educator Associate to join our retail team. As an Educator, you'll play a vital role in educating guests about our products and services, providing them with a seamless shopping experience, and driving business results.Key ResponsibilitiesDeliver expert product knowledge to guests, ensuring they have a comprehensive...

Job Description:We are seeking a The Club & Guest Relations Supervisor to join our team at Kerry Hotel Hong Kong. As a key member of our Front Office/Guest Relations team, you will be responsible for providing exceptional service to our guests.Greet and bid farewell to VIP/Club guestsProvide smooth check-in and check-out experiences, as well as F&B services...

About the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...

Job DescriptionKey Responsibilities:Provide exceptional personalised services to guestsPerform check-ins and check-outs efficientlyHandle mail, information, and airline reservationsSupervise Club Ambassadors and assist in their training

Key ResponsibilitiesPerform front-of-house duties, respond to difficult situations, and oversee temporary signage and equipment installation.Deliver exceptional guest service during operations, assisting with check-ins, renting equipment, and handling transactions.Identify and report issues that arise during programmes and activities, providing usher service...

Eureka Language Services Limited is seeking a skilled Office Operations Coordinator to join our team.Job DescriptionThe successful candidate will be responsible for coordinating office operations, managing administrative tasks, and ensuring the smooth day-to-day functioning of our office.Responsibilities:Handle reception-related tasks, including greeting...

Joining our Inclusive Collection as a Hotel Guest Experience Expert means being part of a vibrant community that values hospitality and dedication.In this role, you will be responsible for delivering personalized service to guests, exceeding their expectations through attentive and hospitable behavior.This includes:Greeting guests warmly and offering...

About Us:Shangri-La Hotels and Resorts is renowned for its distinctive Asian hospitality, operating five properties in Hong Kong. We offer guests a range of options across our brands to suit every need.We prioritize our people, making industry-leading levels of colleague engagement possible through focused investment in their learning and development. Our...