Guest Relations Experience Leader
7 days ago
Job Description:
We are seeking a The Club & Guest Relations Supervisor to join our team at Kerry Hotel Hong Kong. As a key member of our Front Office/Guest Relations team, you will be responsible for providing exceptional service to our guests.
- Greet and bid farewell to VIP/Club guests
- Provide smooth check-in and check-out experiences, as well as F&B services to guests
- Handle inquiries and collect feedback from guests
- Ensure all interactions with guests are handled professionally and with care, adhering to Hotel's policies and procedures
- Supervise The Club & Guest Relations operation and workflow to maximize guest satisfaction
-
Guest relations officer
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Hotel ICON Full timeAre you ready to stand out among the next-generation of hospitality leaders? We are looking for Guest Relations Officer - Rooms at Front Office Department: Job Responsibilities: Maintain a high quality of services offered to guests through maximum recognition and attention from arrival through departure. Coordinate with F&B team to provide club lounge...
-
Guest Experience Professional
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeJob Overview The Miramar Group seeks an accomplished Guest Relations Officer to enhance our guests' experiences.Job Responsibilities Ensure prompt check-in and check-out procedures for all guestsProvide information and assistance to guests throughout their stayRequirements and Qualifications Degree in Hospitality Studies or related fieldMinimum 1-year...
-
Guest Experience Associate
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China COMMON Full timeAbout the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...
-
Hotel Guest Experience Associate
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeAbout the RoleWe are seeking a skilled Guest Services Officer to become a valuable member of our Front Office team at the Mandarin Oriental, Hong Kong. This is an excellent opportunity to contribute to providing exceptional service to our discerning guests.Main ResponsibilitiesDeliver quality check-in and check-out experiences for guests.Conduct thorough...
-
Hotel Guest Experience Expert
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Hotels Corporation Full timeJoining our Inclusive Collection as a Hotel Guest Experience Expert means being part of a vibrant community that values hospitality and dedication.In this role, you will be responsible for delivering personalized service to guests, exceeding their expectations through attentive and hospitable behavior.This includes:Greeting guests warmly and offering...
-
Education and Guest Experience Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeLululemon Athletica is committed to creating positive change to build a healthier, thriving future. In this role as a Part-time Educator, you will be responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture. This position plays a vital role in creating...
-
F&B Guest Experience
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full timeEssential Duties and Responsibilities Collaborate with outlet Managers to manage a diverse F&B client portfolio. Suggest and develop a targeted approach for each client, ensuring the maintenance of strong relationships and fostering elevated brand engagement. Develop daily and weekly outreach communication strategies tailored to total outlets portfolios of...
-
Brand Experience Leader
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Full timeWe're looking for a highly motivated and experienced Events Experience Strategist to join our team at Lululemon Athletica. In this role, you'll be responsible for developing and executing dynamic brand events and experiences that connect our guests with our products and services.About This OpportunityThis is a fantastic opportunity to join a dynamic and...
-
Guest Experience Enhancement Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Courtyard by Marriott Hong Kong Full timeAbout the RoleWe are seeking a highly skilled Assistant Banquet Service Manager to join our team at Courtyard by Marriott Hong Kong.Key ResponsibilitiesSupervise the banquet service team to ensure quality service is extended to every banquet guest.Attend daily Banquet Event Order (BEO) function meeting to review and communicate any additional set-up...
-
Guest Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeJob DescriptionThe Guest Relations Officer plays a vital role in creating a positive and memorable experience for our guests. This includes greeting guests upon arrival and departure, handling check-in and check-out procedures, and providing assistance at the club floor counter and lounge. Additionally, the officer will handle guest queries efficiently,...
-
Events Experience Strategist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Full timeLululemon Athletica is an innovative performance apparel company that's all about creating transformational experiences for our guests. As a Brand Experience Leader, you'll play a key role in bringing our brand to life through dynamic events and experiences that connect our guests with our products and services.Key ResponsibilitiesThis role...
-
Customer Relations Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeAbout the RoleThe Guest Relations Officer is a critical position that requires strong communication and interpersonal skills, as well as a passion for delivering exceptional guest experiences. As a key member of our front office team, you will be responsible for greeting guests upon arrival and departure, handling check-in and check-out procedures, and...
-
Guest Services Officer
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeJob SummaryThe Mandarin Oriental, Hong Kong is seeking a highly skilled Guest Services Officer to join our Front Office team. As a key member of the Rooms Division in Hong Kong, this role requires an individual who can provide quality service in a friendly, natural, courteous manner and always be attentive.Duties and ResponsibilitiesProvide exceptional...
-
Guest Service Liaison
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeJob DescriptionWe are seeking an energetic and hospitable individual to join our Front Desk team as a Guest Relations Officer.Your primary responsibilities will include greeting guests upon arrival and departure, handling check-in and check-out processes, and providing accurate information to guests upon inquiry.In addition, you will assist at the club floor...
-
Guest Service Officer
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Royal Caribbean Group Full timeThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...
-
Guest Service Agent
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China YMCA of Hong Kong Full timeGuest Service Agent / Senior Guest Service AgentResponsibilities:Handle check in and check out procedures;Greet and welcome guests; and answer their enquiries in a professional manner at all times;Requirements:Diploma or above in Hospitality or related discipline;Good command of written & spoken English, Chinese and Mandarin;Excellent telephone manners and...
-
Guest Services Officer
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.About the jobBased at the Mandarin...
-
Guest engagement officer
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chinachem Group Full timeGuest Engagement Officer Date: 7 Mar 2025 Business Unit: Lodgewood by Nina Hospitality - Mong Kok, HKJob Overview Responsibilities Greet and welcome the guests with standard courteous phrases. Handle registration with arrival guests and reconfirm the booking details. Introduce hotel facilities and in-house promotion packages to maximize hotel revenue with...
-
Guest Services Officer
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Centric Victoria Harbour Hong Kong Full timeJob Responsibilities:Greet guests at the front of the restaurantEnsure the efficient restaurant operationMinimum Requirements:1 year relevant experience in hotels / clubsShift duty is requiredImmediately available is highly preferredFresh Graduate with guest relations experience is welcomeBenefits:Dental & Medical BenefitAttractive Salary Package5-day...
-
Exceptional Experience Coordinator
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeKey ResponsibilitiesAs a Telecommunications Officer, you will be responsible for:Answering guest enquiries and dining reservations in a professional and efficient manner.Working closely with other departments to reply to guest enquiries and ensure accurate information sharing.Operating the telephone and food & beverage booking system according to policies...