Guest engagement officer

About UsWe're a company that creates transformational products and experiences. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.The RoleAs an Educator, you will play a critical role in delivering an exceptional guest experience in our retail stores....

Mandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.About the jobBased at the Mandarin...

The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...

Job SummaryThe Mandarin Oriental, Hong Kong is seeking a highly skilled Guest Services Officer to join our Front Office team. As a key member of the Rooms Division in Hong Kong, this role requires an individual who can provide quality service in a friendly, natural, courteous manner and always be attentive.Duties and ResponsibilitiesProvide exceptional...

Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Guest Relations Officer - Rooms at Front Office Department: Job Responsibilities: Maintain a high quality of services offered to guests through maximum recognition and attention from arrival through departure. Coordinate with F&B team to provide club lounge...

Job DescriptionThe Telecommunications Officer is responsible for performing technical operations of the PABX equipment and restaurant reservation system at Mandarin Oriental, Hong Kong within the Exceptional Experience Centre.This role requires delivering quality services to our guests in line with company standards. The officer reports directly to the...

About the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...

Job DescriptionThe Guest Relations Officer plays a vital role in creating a positive and memorable experience for our guests. This includes greeting guests upon arrival and departure, handling check-in and check-out procedures, and providing assistance at the club floor counter and lounge. Additionally, the officer will handle guest queries efficiently,...

Job DescriptionWe are seeking an energetic and hospitable individual to join our Front Desk team as a Guest Relations Officer.Your primary responsibilities will include greeting guests upon arrival and departure, handling check-in and check-out processes, and providing accurate information to guests upon inquiry.In addition, you will assist at the club floor...

About the RoleWe are seeking an experienced Guest Relations Officer to join our team at The Mira Hong Kong.Main ResponsibilitiesTo ensure smooth guest arrivals and departures by providing exceptional service.To handle guest queries and concerns in a professional manner.To maintain a high level of knowledge about hotel facilities and services.Requirements and...

Job Responsibilities:Greet guests at the front of the restaurantEnsure the efficient restaurant operationMinimum Requirements:1 year relevant experience in hotels / clubsShift duty is requiredImmediately available is highly preferredFresh Graduate with guest relations experience is welcomeBenefits:Dental & Medical BenefitAttractive Salary Package5-day...

About the RoleWe are seeking a skilled Guest Services Officer to become a valuable member of our Front Office team at the Mandarin Oriental, Hong Kong. This is an excellent opportunity to contribute to providing exceptional service to our discerning guests.Main ResponsibilitiesDeliver quality check-in and check-out experiences for guests.Conduct thorough...

Job OverviewThe Miramar Group is seeking a skilled and courteous Guest Relations Officer to join our team.ResponsibilitiesWelcome guests upon arrival and departure with a warm and friendly smile.Provide accurate information and assistance to guests throughout their stay.Offer support at the club floor counter and lounge, ensuring a seamless guest...

Job Description:We are seeking a The Club & Guest Relations Supervisor to join our team at Kerry Hotel Hong Kong. As a key member of our Front Office/Guest Relations team, you will be responsible for providing exceptional service to our guests.Greet and bid farewell to VIP/Club guestsProvide smooth check-in and check-out experiences, as well as F&B services...

Essential Duties and Responsibilities Collaborate with outlet Managers to manage a diverse F&B client portfolio. Suggest and develop a targeted approach for each client, ensuring the maintenance of strong relationships and fostering elevated brand engagement. Develop daily and weekly outreach communication strategies tailored to total outlets portfolios of...

In this role as Digital Engagement Officer at HKT, you will focus on delivering exceptional customer experiences through various digital channels. Your key responsibilities include responding to customer inquiries, identifying opportunities to upsell or retain customers, and following established procedures to complete tasks efficiently.To succeed in this...

About Us:Shangri-La Hotels and Resorts is renowned for its distinctive Asian hospitality, operating five properties in Hong Kong. We offer guests a range of options across our brands to suit every need.We prioritize our people, making industry-leading levels of colleague engagement possible through focused investment in their learning and development. Our...

Job-Hunter, a leading non-profit organization, is seeking a skilled Marketing and Community Engagement Officer to join its team. The ideal candidate will have experience in event planning and management, as well as strong marketing and communication skills.About the CompanyJob-Hunter is a multinational non-profit organization dedicated to providing...

Key ResponsibilitiesGuest Experience: Interact with guests to ensure a great experience, assess their needs, provide solutions, and facilitate seamless transactions.Working with Others: Contribute to a respectful team environment, establish supportive relationships, and collaborate to achieve guest satisfaction and store operations.Operations: Perform tasks...

Key ResponsibilitiesThe Guest Services Officer will be responsible for delivering exceptional service to our guests at the Mandarin Oriental, Hong Kong. This role involves working closely with the Front Office team to provide a seamless guest experience.Key AccountabilitiesProvide high-quality check-in and check-out services.Conduct thorough room orientation...