Guest Engagement Associate

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part time
About Us

We're a company that creates transformational products and experiences. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

The Role

As an Educator, you will play a critical role in delivering an exceptional guest experience in our retail stores. You will be responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

Key Responsibilities:
  • Guest Experience: Ensure a seamless end-to-end guest experience by interacting with guests, providing technical product education, and facilitating a respectful and inclusive team environment.
  • Store Operations: Perform product presentation tasks, use in-store technology to support store operations, and maintain a safe work environment.
  • Community Engagement: Inform guests of local community programs, plan and execute local, regional, and area-driven Community projects and initiatives.
Requirements:
  • Inclusion & Diversity: Create/support an inclusive environment that values/celebrates differences.
  • Integrity/Honesty: Behave in an honest, fair, and ethical manner.
  • Guest Experience: Enjoy working and connecting with, understanding, and helping guests.
  • Personal Responsibility: Accept responsibility/accountability for actions; be dependable.
  • Collaboration and Teamwork: Work productively with others to achieve goals; seek diverse perspectives.
  • Enthusiasm: Be enthusiastic about one's own work; look for ways to make work fun and engaging.


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