Personalised Guest Services Associate

Job Summary: Educational Services AssociateThe Educational Services Associate role is the foundation of our success as a company. As an expert in creating world-class customer service, you will engage and connect with our guests, share top-quality product education, and speak authentically about our community and culture.You will be responsible for...

Job SummaryThe Mandarin Oriental, Hong Kong is seeking a highly skilled Guest Services Officer to join our Front Office team. As a key member of the Rooms Division in Hong Kong, this role requires an individual who can provide quality service in a friendly, natural, courteous manner and always be attentive.Duties and ResponsibilitiesProvide exceptional...

Mandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.About the jobBased at the Mandarin...

As a key member of the Miramar Group team, the Guest Services Coordinator will provide seamless check-in, check-out, and information services to our guests. This opportunity is ideal for individuals who enjoy working in a fast-paced environment and have a keen eye for detail.Responsibilities:Greet and assist guests upon arrival and departureHandle guest...

The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...

About the RoleWe are seeking a skilled Guest Services Officer to become a valuable member of our Front Office team at the Mandarin Oriental, Hong Kong. This is an excellent opportunity to contribute to providing exceptional service to our discerning guests.Main ResponsibilitiesDeliver quality check-in and check-out experiences for guests.Conduct thorough...

We are seeking a skilled Front Desk Associate to join our team at Rosewood Hotel Group.Key Responsibilities:Deliver outstanding customer service to guests, ensuring their needs are met and exceeded.Manage the Rosewood handover log, ensuring smooth transitions between shifts.Contribute to maintaining high standards of departmental procedures, focusing on...

Job DescriptionThe Guest Relations Officer plays a vital role in creating a positive and memorable experience for our guests. This includes greeting guests upon arrival and departure, handling check-in and check-out procedures, and providing assistance at the club floor counter and lounge. Additionally, the officer will handle guest queries efficiently,...

Job DescriptionWe are seeking an energetic and hospitable individual to join our Front Desk team as a Guest Relations Officer.Your primary responsibilities will include greeting guests upon arrival and departure, handling check-in and check-out processes, and providing accurate information to guests upon inquiry.In addition, you will assist at the club floor...

Guest Service Agent / Senior Guest Service AgentResponsibilities:Handle check in and check out procedures;Greet and welcome guests; and answer their enquiries in a professional manner at all times;Requirements:Diploma or above in Hospitality or related discipline;Good command of written & spoken English, Chinese and Mandarin;Excellent telephone manners and...

We are looking for a highly skilled Hotel Guest Services Director to oversee our night operations at The Murray, Hong Kong, a Niccolo Hotel.About the Role:Guest Service Delivery: Lead a team to deliver exceptional guest services, ensuring that all guest complaints and enquiries are handled efficiently and effectively.Audit Process Oversight: Monitor the...

Job Responsibilities:Greet guests at the front of the restaurantEnsure the efficient restaurant operationMinimum Requirements:1 year relevant experience in hotels / clubsShift duty is requiredImmediately available is highly preferredFresh Graduate with guest relations experience is welcomeBenefits:Dental & Medical BenefitAttractive Salary Package5-day...

Job DescriptionThe Telecommunications Officer is responsible for performing technical operations of the PABX equipment and restaurant reservation system at Mandarin Oriental, Hong Kong within the Exceptional Experience Centre.This role requires delivering quality services to our guests in line with company standards. The officer reports directly to the...

Key ResponsibilitiesPerform front-of-house duties, respond to difficult situations, and oversee temporary signage and equipment installation.Deliver exceptional guest service during operations, assisting with check-ins, renting equipment, and handling transactions.Identify and report issues that arise during programmes and activities, providing usher service...

We are seeking a highly motivated and detail-oriented Front Desk Associate to join our team at Eureka Language Services Limited.About the RoleThe successful candidate will be responsible for providing exceptional front-desk services, managing administrative tasks, and maintaining the overall efficiency of our office operations.Key Responsibilities:Handle a...

Are you passionate about delivering exceptional customer experiences? Do you thrive in dynamic environments where no two days are ever the same? If so, we invite you to join our team as an Airline Guest Services Specialist at Cathay Pacific Airways Limited!About the RoleIn this pivotal position, you will serve as the face of our organization, interacting...

About UsWe are a luxury hotel group with five properties in Hong Kong, offering guests an array of options across different brands to suit every need.Our industry-leading colleague engagement is made possible through the efforts and abilities of over 42,000 colleagues worldwide. We prioritize learning and development, investing in our people to help them...

Job Overview The Miramar Group seeks an accomplished Guest Relations Officer to enhance our guests' experiences.Job Responsibilities Ensure prompt check-in and check-out procedures for all guestsProvide information and assistance to guests throughout their stayRequirements and Qualifications Degree in Hospitality Studies or related fieldMinimum 1-year...

Job Description:We are seeking a The Club & Guest Relations Supervisor to join our team at Kerry Hotel Hong Kong. As a key member of our Front Office/Guest Relations team, you will be responsible for providing exceptional service to our guests.Greet and bid farewell to VIP/Club guestsProvide smooth check-in and check-out experiences, as well as F&B services...

As a Front Office Associate at The Mira Hong Kong, you will be the first point of contact for our guests. We are seeking an energetic and guest-oriented individual to join our team in providing exceptional customer service.Key Responsibilities:Greet and assist guests upon arrival and departureHandle guest check-in, check-out, and provide accurate information...