Hotel Guest Services Professional
3 days ago
We are seeking a skilled Front Desk Associate to join our team at Rosewood Hotel Group.
Key Responsibilities:
- Deliver outstanding customer service to guests, ensuring their needs are met and exceeded.
- Manage the Rosewood handover log, ensuring smooth transitions between shifts.
- Contribute to maintaining high standards of departmental procedures, focusing on guest satisfaction.
Requirements:
- Minimum 1-2 years of experience in a luxury hotel setting, preferably in a similar role.
- Knowledge of Opera system is a plus.
- We seek a detail-oriented individual with excellent communication skills.
- Fluency in English, Cantonese, and Mandarin is necessary.
- Fresh graduates with relevant education background may also apply.
Our Company Culture: We value our team members' contributions and strive to create a positive work environment that fosters growth and development.
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