Hotel Guest Experience Expert

About the RoleWe are seeking a skilled Guest Services Officer to become a valuable member of our Front Office team at the Mandarin Oriental, Hong Kong. This is an excellent opportunity to contribute to providing exceptional service to our discerning guests.Main ResponsibilitiesDeliver quality check-in and check-out experiences for guests.Conduct thorough...

Essential Duties and Responsibilities Collaborate with outlet Managers to manage a diverse F&B client portfolio. Suggest and develop a targeted approach for each client, ensuring the maintenance of strong relationships and fostering elevated brand engagement. Develop daily and weekly outreach communication strategies tailored to total outlets portfolios of...

Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Guest Relations Officer - Rooms at Front Office Department: Job Responsibilities: Maintain a high quality of services offered to guests through maximum recognition and attention from arrival through departure. Coordinate with F&B team to provide club lounge...

Job Overview The Miramar Group seeks an accomplished Guest Relations Officer to enhance our guests' experiences.Job Responsibilities Ensure prompt check-in and check-out procedures for all guestsProvide information and assistance to guests throughout their stayRequirements and Qualifications Degree in Hospitality Studies or related fieldMinimum 1-year...

Job Description:We are seeking a The Club & Guest Relations Supervisor to join our team at Kerry Hotel Hong Kong. As a key member of our Front Office/Guest Relations team, you will be responsible for providing exceptional service to our guests.Greet and bid farewell to VIP/Club guestsProvide smooth check-in and check-out experiences, as well as F&B services...

Job SummaryThe Mandarin Oriental, Hong Kong is seeking a highly skilled Guest Services Officer to join our Front Office team. As a key member of the Rooms Division in Hong Kong, this role requires an individual who can provide quality service in a friendly, natural, courteous manner and always be attentive.Duties and ResponsibilitiesProvide exceptional...

About the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...

Mandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.About the jobBased at the Mandarin...

Job Description:We are seeking a highly skilled and experienced Luxury F&B Sales and Marketing Professional to join our team at Rosewood Hotel Group. As a key member of our hospitality team, you will be responsible for managing a diverse client portfolio and developing targeted approaches to foster strong relationships and elevate brand engagement.Key...

Guest Engagement Officer Date: 7 Mar 2025 Business Unit: Lodgewood by Nina Hospitality - Mong Kok, HKJob Overview Responsibilities Greet and welcome the guests with standard courteous phrases. Handle registration with arrival guests and reconfirm the booking details. Introduce hotel facilities and in-house promotion packages to maximize hotel revenue with...

Job DescriptionThe Guest Relations Officer plays a vital role in creating a positive and memorable experience for our guests. This includes greeting guests upon arrival and departure, handling check-in and check-out procedures, and providing assistance at the club floor counter and lounge. Additionally, the officer will handle guest queries efficiently,...

About the RoleWe are seeking a skilled Concierge Service Supervisor to join our dynamic team at The Langham, Hong Kong. This is an exciting opportunity for a seasoned professional to lead and motivate our Concierge colleagues, ensuring exceptional guest service standards.ResponsibilitiesAssist the Chief Concierge in implementing hotel policies and...

Job OpportunityWe are seeking a highly organized and detail-oriented individual to join our team as a Room Attendant. The successful candidate will be responsible for ensuring the cleanliness and comfort of hotel rooms, as well as providing exceptional customer service to guests.Responsibilities:Greet guests and respond to their queries in a professional and...

Company OverviewThe Miramar Group is a renowned hospitality company committed to delivering exceptional guest experiences. Our team of professionals strives to create memorable moments for our valued customers.Job SummaryWe are seeking an energetic and hospitable Guest Relations Officer to join our team at The Mira Hong Kong. As a key member of our front...

Lululemon Athletica is committed to creating positive change to build a healthier, thriving future. In this role as a Part-time Educator, you will be responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture. This position plays a vital role in creating...

Company OverviewConrad Hong Kong is a leading luxury hotel that provides exceptional service to its guests.Job DescriptionDeliver high-quality food and beverage services to guests in the Chinese Dining Restaurant, ensuring excellent dining experiences.Assist the Restaurant Manager in maintaining a smooth and efficient service in the assigned section of the...

The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...

Key ResponsibilitiesThe Guest Services Officer will be responsible for delivering exceptional service to our guests at the Mandarin Oriental, Hong Kong. This role involves working closely with the Front Office team to provide a seamless guest experience.Key AccountabilitiesProvide high-quality check-in and check-out services.Conduct thorough room orientation...

OverviewRosewood Hong Kong is a luxury hotel group that celebrates a culture of innovation and excellence. We are seeking a skilled Sommelier to join our team and contribute to our mission of providing exceptional hospitality experiences. As a Sommelier, you will be responsible for managing wine inventory, serving wine orders, and developing strong...

Role OverviewThe Mandarin Oriental, Hong Kong is looking for a highly skilled Guest Services Officer to join our Front Office team. As a key member of the Rooms Division, this role requires an individual who can deliver exceptional service to our discerning guests.Main DutiesDeliver quality check-in and check-out experiences for guests.Conduct thorough room...