Guest Service Officer

Mandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.About the jobBased at the Mandarin...

Job SummaryThe Mandarin Oriental, Hong Kong is seeking a highly skilled Guest Services Officer to join our Front Office team. As a key member of the Rooms Division in Hong Kong, this role requires an individual who can provide quality service in a friendly, natural, courteous manner and always be attentive.Duties and ResponsibilitiesProvide exceptional...

Job DescriptionThe Telecommunications Officer is responsible for performing technical operations of the PABX equipment and restaurant reservation system at Mandarin Oriental, Hong Kong within the Exceptional Experience Centre.This role requires delivering quality services to our guests in line with company standards. The officer reports directly to the...

Job DescriptionThe Guest Relations Officer plays a vital role in creating a positive and memorable experience for our guests. This includes greeting guests upon arrival and departure, handling check-in and check-out procedures, and providing assistance at the club floor counter and lounge. Additionally, the officer will handle guest queries efficiently,...

Job DescriptionWe are seeking an energetic and hospitable individual to join our Front Desk team as a Guest Relations Officer.Your primary responsibilities will include greeting guests upon arrival and departure, handling check-in and check-out processes, and providing accurate information to guests upon inquiry.In addition, you will assist at the club floor...

Job Opportunities Guest Relations Officer Job Details Business Unit: The Mira Hong KongJob ID: MIRA-HSKP-RA-2024109Post Date: 1 Nov 2024Application Deadline: 30 Nov 2024 Job Description The Job Greet guests upon arrival and departure Handle guest check-in, check-out, and render accurate information to guests upon inquiry Provide assistance at the club...

Job Responsibilities:Greet guests at the front of the restaurantEnsure the efficient restaurant operationMinimum Requirements:1 year relevant experience in hotels / clubsShift duty is requiredImmediately available is highly preferredFresh Graduate with guest relations experience is welcomeBenefits:Dental & Medical BenefitAttractive Salary Package5-day...

As a key member of the Miramar Group team, the Guest Services Coordinator will provide seamless check-in, check-out, and information services to our guests. This opportunity is ideal for individuals who enjoy working in a fast-paced environment and have a keen eye for detail.Responsibilities:Greet and assist guests upon arrival and departureHandle guest...

Guest Service Agent / Senior Guest Service AgentResponsibilities:Handle check in and check out procedures;Greet and welcome guests; and answer their enquiries in a professional manner at all times;Requirements:Diploma or above in Hospitality or related discipline;Good command of written & spoken English, Chinese and Mandarin;Excellent telephone manners and...

Guest Engagement Officer Date: 7 Mar 2025 Business Unit: Lodgewood by Nina Hospitality - Mong Kok, HKJob Overview Responsibilities Greet and welcome the guests with standard courteous phrases. Handle registration with arrival guests and reconfirm the booking details. Introduce hotel facilities and in-house promotion packages to maximize hotel revenue with...

Job Overview The Miramar Group seeks an accomplished Guest Relations Officer to enhance our guests' experiences.Job Responsibilities Ensure prompt check-in and check-out procedures for all guestsProvide information and assistance to guests throughout their stayRequirements and Qualifications Degree in Hospitality Studies or related fieldMinimum 1-year...

We are looking for a highly skilled Hotel Guest Services Director to oversee our night operations at The Murray, Hong Kong, a Niccolo Hotel.About the Role:Guest Service Delivery: Lead a team to deliver exceptional guest services, ensuring that all guest complaints and enquiries are handled efficiently and effectively.Audit Process Oversight: Monitor the...

About the RoleWe are seeking a skilled Guest Services Officer to become a valuable member of our Front Office team at the Mandarin Oriental, Hong Kong. This is an excellent opportunity to contribute to providing exceptional service to our discerning guests.Main ResponsibilitiesDeliver quality check-in and check-out experiences for guests.Conduct thorough...

Key ResponsibilitiesThe Guest Services Officer will be responsible for delivering exceptional service to our guests at the Mandarin Oriental, Hong Kong. This role involves working closely with the Front Office team to provide a seamless guest experience.Key AccountabilitiesProvide high-quality check-in and check-out services.Conduct thorough room orientation...

Job Description:We are seeking a The Club & Guest Relations Supervisor to join our team at Kerry Hotel Hong Kong. As a key member of our Front Office/Guest Relations team, you will be responsible for providing exceptional service to our guests.Greet and bid farewell to VIP/Club guestsProvide smooth check-in and check-out experiences, as well as F&B services...

Job DescriptionKey Responsibilities:Provide exceptional personalised services to guestsPerform check-ins and check-outs efficientlyHandle mail, information, and airline reservationsSupervise Club Ambassadors and assist in their training

We are seeking a skilled Front Desk Associate to join our team at Rosewood Hotel Group.Key Responsibilities:Deliver outstanding customer service to guests, ensuring their needs are met and exceeded.Manage the Rosewood handover log, ensuring smooth transitions between shifts.Contribute to maintaining high standards of departmental procedures, focusing on...

Key ResponsibilitiesPerform front-of-house duties, respond to difficult situations, and oversee temporary signage and equipment installation.Deliver exceptional guest service during operations, assisting with check-ins, renting equipment, and handling transactions.Identify and report issues that arise during programmes and activities, providing usher service...

Are you passionate about delivering exceptional customer experiences? Do you thrive in dynamic environments where no two days are ever the same? If so, we invite you to join our team as an Airline Guest Services Specialist at Cathay Pacific Airways Limited!About the RoleIn this pivotal position, you will serve as the face of our organization, interacting...

About UsWe are a luxury hotel group with five properties in Hong Kong, offering guests an array of options across different brands to suit every need.Our industry-leading colleague engagement is made possible through the efforts and abilities of over 42,000 colleagues worldwide. We prioritize learning and development, investing in our people to help them...