Hotel Service Professional

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Make My Dream Immigration Full time

Job Opportunity

We are seeking a highly organized and detail-oriented individual to join our team as a Room Attendant. The successful candidate will be responsible for ensuring the cleanliness and comfort of hotel rooms, as well as providing exceptional customer service to guests.

Responsibilities:

  • Greet guests and respond to their queries in a professional and friendly manner
  • Dust and polish furniture to maintain a high standard of cleanliness
  • Restock beverages and food items in the minibar to ensure guest satisfaction
  • Address guest queries regarding additional services and provide solutions
  • Report any technical issues or maintenance needs to management promptly
  • Follow hotel security guidelines to ensure guest safety
  • Utilize excellent organization skills to prioritize tasks and manage time effectively
  • Able to follow instructions and work independently with minimal supervision
  • Perform housekeeping duties such as changing bed linen, making beds, and replacing used towels
  • Sweep and mop floors, vacuum carpets, and dust furniture to maintain a clean and tidy environment
  • Replenish bath care products and clean public areas such as corridors
  • Assist guests in retrieving lost items and ensure all assigned rooms are clean and tidy by the end of the shift

Requirements:

To be considered for this role, you must have a minimum of 3 years of experience in a similar position and hold a diploma or bachelor's degree. You should also possess excellent communication and interpersonal skills, as well as the ability to work well under pressure.



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