Hotel Guest Services Representative

We are looking for a highly skilled Hotel Guest Services Director to oversee our night operations at The Murray, Hong Kong, a Niccolo Hotel.About the Role:Guest Service Delivery: Lead a team to deliver exceptional guest services, ensuring that all guest complaints and enquiries are handled efficiently and effectively.Audit Process Oversight: Monitor the...

We are seeking a skilled Front Desk Associate to join our team at Rosewood Hotel Group.Key Responsibilities:Deliver outstanding customer service to guests, ensuring their needs are met and exceeded.Manage the Rosewood handover log, ensuring smooth transitions between shifts.Contribute to maintaining high standards of departmental procedures, focusing on...

Essential Duties and Responsibilities Manage and monitor the daily operations of Front Desk and Guest Services to ensure the quality of hotel services Maintain the comments and complaints relating to service standards and take any necessary action to achieve the highest level of hotel service Instruct and supervise the team to deliver high quality of...

Company Overview:Rosewood Hotel Group is a luxury hospitality company that offers exceptional guest experiences in unique and captivating environments.Job Summary:We are seeking a highly skilled Front Desk Associate to join our team. This individual will be responsible for delivering exceptional customer service, handling guest inquiries, and ensuring...

Mandarin Oriental, Hong Kong is looking for a Guest Relations Officer to join our Guest Relations team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental Hotel Group is the...

Rosewood Hong Kong is a world-class hotel that sets the standard for luxury hospitality. We are seeking a highly skilled and experienced professional to fill the role of Overnight Hotel Services Director. As a key leader on our team, you will be responsible for driving operational excellence, ensuring exceptional guest experiences, and inspiring your team to...

Mandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.About the jobBased at the Mandarin...

Key ResponsibilitiesGuest Service DeliveryThe Guest Relations Officer will provide exceptional service to hotel guests and VIPs, responding promptly to their needs and resolving any issues that may arise.Relationship BuildingThe successful candidate will build strong relationships with guests, understanding their preferences and tailoring services to meet...

About Mandarin Oriental Hotel Group LimitedWe are a world-renowned luxury hotel group with a rich history and heritage dating back to 1963. Our hotels are located in some of the most exciting destinations around the globe, offering guests unparalleled service, comfort, and amenities. At Mandarin Oriental, we believe in delivering memorable experiences to our...

The Rosewood Hotel Group is committed to providing unparalleled service to our discerning guests. We are seeking a Luxury Guest Relations Specialist to join our team, who shares our passion for delivering exceptional experiences and has a proven track record of success in a similar role.In this position, you will be responsible for implementing and...

Requirements and QualificationsTo succeed in this role, you will need:Related working experience in hotel/guest servicesFluent in both written and spoken EnglishMandarin and other foreign language literacy is a plusExcellent organizational and communication skillsPassionate and energetic, good team player

Company OverviewRosewood Hotel Group is a luxury hotel management company that operates a portfolio of properties across the globe. We are committed to delivering exceptional service experiences to our guests, while maintaining a culture of excellence within our organization.Job DescriptionWe are seeking an experienced Guest Services Manager to join our team...

Mandarin Oriental, Hong Kong is looking for a Director of Guest Relations to join our Guest Relations team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental Hotel Group is...

Mandarin Oriental Hotel Group Limited is looking for a highly skilled Director of Guest Relations to join our esteemed team in Hong Kong.We are committed to providing exceptional service to our discerning guests, and as a key member of our Room Division team, you will play a vital role in ensuring that every guest feels valued and cared for during their stay...

Rosewood Hong Kong fosters a culture of innovation, encouraging our Associates to craft unforgettable experiences.We strive to provide refined hospitality, empowering team members to forge lasting connections with guests.About the RoleDeliver exceptional guest service by addressing inquiries and concerns related to hotel amenities, services, and...

Job SummaryRosewood Hotel Group seeks a highly skilled Guest Services Associate to provide exceptional guest recognition and personalized service throughout their stay.

Company OverviewMandarin Oriental Hotel Group Limited is a renowned hospitality leader, recognized for creating exceptional luxury experiences. With a strong presence in prime destinations worldwide, the group provides legendary service inspired by Asian heritage while representing the very cutting-edge of modern luxury. Skill RequirementsThe ideal candidate...

The Royal Caribbean Group seeks a highly skilled and customer-focused individual to join our team as a Hotel Guest Experience Specialist.About the RoleThis is a mid-senior level contract position, requiring 5-6 months of onboard work. As a Hotel Guest Experience Specialist, you will play a vital role in ensuring the highest level of guest satisfaction by...

About Mandarin Oriental Hotel Group LimitedMandarin Oriental Hotel Group Limited is a leading global hotel brand renowned for its luxurious properties and exceptional service.Job OverviewWe are seeking an experienced Guest Experience Coordinator to join our team at the iconic Mandarin Oriental, Hong Kong.Key ResponsibilitiesProvide professional assistance to...

Rosewood Hong Kong celebrates a culture in which Rosewood Associates are inspired to look at life a little differently, through a lens of limitless possibilities. We aim to create an innovative culture of intimate and casual, yet refined, hospitality, empowering Rosewood Associates to create indelible memories for themselves, for one other and for our...