Luxury Hotel Service Expert

Rosewood Hotel Group is searching for a talented Front Desk Associate to join our team.Job Summary:Offer exceptional guest service, ensuring their comfort and satisfaction throughout their stay.Maintain accurate records of handovers, facilitating seamless transitions between shifts.Support the implementation of high-quality departmental procedures,...

Rosewood Hong Kong is a world-class hotel that sets the standard for luxury hospitality. We are seeking a highly skilled and experienced professional to fill the role of Overnight Hotel Services Director. As a key leader on our team, you will be responsible for driving operational excellence, ensuring exceptional guest experiences, and inspiring your team to...

Company Overview:Rosewood Hotel Group is a luxury hospitality company that offers exceptional guest experiences in unique and captivating environments.Job Summary:We are seeking a highly skilled Front Desk Associate to join our team. This individual will be responsible for delivering exceptional customer service, handling guest inquiries, and ensuring...

Job OverviewThe Administrative Assistant role is a key position within the Rosewood Hotel Group, supporting the Executive Pastry Chef in managing their schedule and providing administrative services to the Pastry department.Schedule ManagementPlan, schedule, and manage the Executive Pastry Chef's calendar and appointments efficiently. Ensure seamless...

Rosewood Hong Kong is a world-class hotel that offers a unique and personalized experience to its guests. We are seeking a highly skilled and experienced Bell Captain to join our team and provide exceptional service to our discerning guests.Key Responsibilities:Act as the first point of contact for guests upon arrival, providing them with a warm welcome and...

Rosewood Hong Kong fosters a culture of innovation, encouraging our Associates to craft unforgettable experiences.We strive to provide refined hospitality, empowering team members to forge lasting connections with guests.About the RoleDeliver exceptional guest service by addressing inquiries and concerns related to hotel amenities, services, and...

Rosewood Hong Kong is a luxury hotel that embodies a culture of innovation and refinement. We are seeking an exceptional individual to fill the role of Hotel Operations Manager. As a key member of our team, you will be responsible for overseeing nighttime hotel operations, ensuring seamless guest experiences.This is a unique opportunity to join a dynamic and...

We are seeking a skilled Front Desk Associate to join our team at Rosewood Hotel Group.Key Responsibilities:Deliver outstanding customer service to guests, ensuring their needs are met and exceeded.Manage the Rosewood handover log, ensuring smooth transitions between shifts.Contribute to maintaining high standards of departmental procedures, focusing on...

Company OverviewRosewood Hotel Group is a luxury hotel management company that operates a portfolio of properties across the globe. We are committed to delivering exceptional service experiences to our guests, while maintaining a culture of excellence within our organization.Job DescriptionWe are seeking an experienced Guest Services Manager to join our team...

Rosewood Hong Kong is committed to delivering exceptional personalized service to our guests. As a Luxury Hospitality Executive, you will play a key role in ensuring that our guests receive the highest level of service and care.The successful candidate will have a proven track record of delivering exceptional results in a luxury hotel environment and will be...

The Rosewood Hotel Group is committed to providing unparalleled service to our discerning guests. We are seeking a Luxury Guest Relations Specialist to join our team, who shares our passion for delivering exceptional experiences and has a proven track record of success in a similar role.In this position, you will be responsible for implementing and...

We are seeking a skilled and friendly Bell Captain to join our team at Rosewood Hong Kong. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and enjoyable.Job Description:Assist guests with their queries and requests in a timely and professional...

Company OverviewRosewood Hotel Group is a renowned hospitality company that prides itself on providing exceptional service and luxurious experiences to its guests.

About the Role:As a Luxury Spa Therapist with Rosewood Hotel Group, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional guest experiences. Your primary responsibility will be to provide world-class spa treatments and services to our guests, ensuring that they depart feeling relaxed,...

Mandarin Oriental, Hong Kong is a renowned hospitality group seeking a skilled Reservations Sales Agent to join their team in the heart of Hong Kong.As a master of craft, you will thrive in a dynamic environment that values integrity, respect, and responsible service. With a growth mindset, you will be part of a team that succeeds together.The Mandarin...

About UsMandarin Oriental Hotel Group Limited is a leading hospitality company that delivers exceptional luxury experiences. Our hotels and resorts offer magnificent views, luxurious facilities, and award-winning services. As a member of our team, you'll be part of a global community that values integrity, respect, and growth. Job DescriptionWe're seeking a...

Dining Excellence As a Server at Rosewood Hotel Group, you will be part of a talented team dedicated to delivering exceptional dining experiences. Your role will involve: Your Key Duties Providing personalized attention to every guest, ensuring their needs are met and exceeded.Working closely with the kitchen team to ensure seamless food delivery and high...

Mandarin Oriental, Hong Kong is looking for a highly motivated and organised Reservations Sales Agent to join their team.The successful candidate will be responsible for handling hotel reservations inquiries, data input into the PMS system, and communicating with other departments effectively. They will also prepare various reservations-related reports and...

About Our ProgramRMC Asia's Cultural Exchange Programs offer a unique opportunity to immerse yourself in the vibrant culture of Hong Kong while gaining valuable work experience.Our programs are designed to provide participants with hands-on experience in a fast-paced, multicultural environment, learning from some of the industry's top professionals.What We...

Essential Duties and Responsibilities Manage and monitor the daily operations of Front Desk and Guest Services to ensure the quality of hotel services Maintain the comments and complaints relating to service standards and take any necessary action to achieve the highest level of hotel service Instruct and supervise the team to deliver high quality of...