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Educational Services Associate

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part time
Job Summary: Educational Services Associate

The Educational Services Associate role is the foundation of our success as a company. As an expert in creating world-class customer service, you will engage and connect with our guests, share top-quality product education, and speak authentically about our community and culture.

You will be responsible for facilitating a seamless end-to-end guest experience by conducting accurate and timely transactions and executing market-relevant omnichannel programs according to company standards.

Your enthusiasm and passion for working with others will make you a valuable asset to our team. You will work collaboratively with your colleagues to ensure a supportive and engaging experience for all team members and guests.

  • Key Responsibilities:
  • Interact with guests to ensure a great guest experience
  • Assess guests' needs to provide customized solutions and support
  • Provide technical product education and facilitate guest transactions
  • Dynamically provide coverage on the floor to continuously engage with guests