Customer Experience Officer

Job DescriptionThe Customer Engagement Officer will be responsible for managing the operations and logistics of the Customer Caring and Engagement team in High Speed Rail (HSR). The successful candidate will provide quality customer services to visitors, passengers, and VIPs, and assist in organizing customer service activities and campaigns.

Bank Of China (Hong Kong) Limited is committed to providing exceptional customer experiences. We are seeking a highly skilled and dedicated Customer Service Officer to join our team.About the RoleThis is an exciting opportunity for a motivated individual to take on a key role in delivering quality customer services through counter transactions, cross-selling...

Job DescriptionAs a Customer Services Officer, your primary responsibilities will include:Providing exceptional customer service at airport locations such as check-in counters, departure and arrival areas, and designated pre-flight registration locations.Delivering a seamless airport experience to our passengers, ensuring their needs are met promptly and...

Job Description:We are seeking a highly skilled and professional Customer Services Officer to join our team at Computer And Technologies Holdings Limited.About the Role:The successful candidate will be responsible for providing exceptional customer service, handling telephone and email enquiries in a timely and professional manner. Key...

About the Shangri-La GroupWe are a renowned luxury hotel group operating five Shangri-La properties in Hong Kong, offering guests an array of options to suit every need. Our hotels are known for their distinctive Asian hospitality and commitment to colleague engagement.As an employer with industry-leading levels of colleague engagement, our people are our...

Wealth and Personal Banking (WPB) at HSBC is committed to delivering exceptional customer experiences through our best-in-class, mobile-first capabilities and exceptional people. As a Quality Assurance Officer, you will play a key part in enhancing our customer relationships, whilst supporting new product launches and marketing promotions.Key...

About OCBCAs a leading bank in Asia, we offer a wide range of banking services to individuals, corporations, and institutions.What We OfferWe offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.Responsibilities:Working closely with Business Development Managers to bring in new business and...

Responsibilities: Assist in planning and execution of customer experience omnichannel strategy to build 360 joyful customer experience by engaging store team and other departments. Assist in organizing store animations and activities e.g., VIP trips, customer events, etc. Coordinate and follow up actions of improvement through Service Excellence (SEV...

Cathay Pacific Airways Limited is a world-class service brand that prides itself on delivering exceptional customer experiences. As a Customer Services Officer, you will be the face of our airline, interacting with passengers from diverse cultures and backgrounds.Key ResponsibilitiesRepresent the Cathay Pacific brand at airport locations, providing great...

Role Purpose:To deliver an exceptional customer experience and provide efficient integrated customer service across various channels. Key performance indicators include meeting customer satisfaction targets and converting enquiries into sales support to achieve business goals.Key Responsibilities:Handle first-level customer enquiries in a friendly and...

About This RoleHermès is seeking a Senior Customer Experience Executive to join our team. As a key member of our luxury retail team, you will be responsible for planning and executing customer experience omnichannel strategies to build 360-degree joyful customer experiences.Responsibilities:Develop and implement customer experience plans that align with the...

Company OverviewThe Bank of China is committed to delivering exceptional service experiences that meet the evolving needs of our customers. Our goal is to foster a customer-centric culture that drives business growth and profitability.Job SummaryThis is an exciting opportunity for a skilled Quality Assurance professional to join our team and shape our...

At Bank Of China (Hong Kong) Limited, we are seeking a Customer Service Specialist to join our team.About the RoleThis role is responsible for providing exceptional customer service to meet and exceed customer expectations.Main ResponsibilitiesGreet customers in a timely and friendly manner, assist with inquiries, and promote a positive customer...

About the Position: We are seeking a talented and motivated Customer Experience Specialist to join our team in Harbour City. As a key member of our sales floor, you will be responsible for delivering an exceptional customer experience, building strong relationships with customers, and driving sales growth through your passion and product knowledge.Key...

Job SummaryThe Customer Experience Specialist role at Lululemon Athletica is designed to provide exceptional customer service, educate guests on our products, and foster a positive store experience. As a key member of our sales team, you will be responsible for engaging with customers, building relationships, and driving sales growth.

We are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for creating a positive and engaging experience for our guests in store. This includes providing product education, sharing our community and culture, and ensuring that every guest leaves feeling valued and...

Key ResponsibilitiesClient Consultation: Engage with clients to understand their travel preferences and budget constraints, providing personalized service and expert recommendations.Travel Planning: Design customized itineraries that include flights, hotels, and activities tailored to client needs.Sales: Promote and sell travel packages, upselling additional...

OverviewCathay Pacific Airways Limited is committed to delivering exceptional customer experiences and building long-term relationships with our customers. As an Employee Services Executive, you will play a critical role in achieving this goal by providing high-quality customer contact services, supporting teams in various locations, and focusing on...

Company OverviewAspire Lifestyles is a leading premium concierge and affluent service provider, helping companies and top brands build strong customer relationships.Job SummaryWe are seeking a highly skilled Luxury Service Representative to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience...

About the PositionWe are seeking an experienced Senior Customer Success Engineer to join our team at Dynatrace. As a key member of our account team, you will work closely with customers to define their strategic roadmaps and provide guidance on achieving their desired business outcomes.As a trusted advisor, you will have a deep understanding of our...