Customer Service Associate
3 days ago
- Respond to customers' technical inquiries and provide timely solutions to their issues.
- Collaborate with the development team to resolve complex problems and implement new features.
- Maintain accurate records of support incidents and generate regular reports.
- Develop and execute test cases to ensure the quality of our systems.
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Customer Service Associate
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Wonder Full timeAt Wonder, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our contact center, you will play a vital role in providing exceptional service to our customers.Job DescriptionWe are looking for an individual who is passionate about delivering outstanding customer experiences....
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Officer, Customer Services
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeOfficer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...
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Customer Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeJob Summary: We are seeking a highly motivated and organized Senior Officer to provide administrative support to our marketing teams related to customer service. About the Role: The successful candidate will be responsible for handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as handling customer...
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Senior Customer Service Professional
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeJob Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...
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Customer Experience Associate
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeThe West Kowloon Cultural District Authority is seeking a Customer Experience Associate to join our team at Hong Kong International Airport.As a Customer Experience Associate, you will be responsible for delivering excellent customer service to walk-in customers and maximizing sales in our Pop-up Store. You will also assist in the set-up of the store, handle...
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Customer Support Associate
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avature Full timeAvature is seeking a Customer Support Associate to join our Customer Financial Services department in Hong Kong. In this role, you'll be responsible for ensuring the collection of aged receivables and timely application of payments. You'll also work with internal departments to answer client queries and bring them to a resolution.The ideal candidate will...
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Customer Service Expert
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Abercrombie & Fitch Co. Full timeJoin Our Team!Are you passionate about delivering exceptional customer service and creating memorable shopping experiences? Do you thrive in a fast-paced environment and enjoy working collaboratively with others? As a Brand Representative with Abercrombie & Fitch Co., you will play a critical role in driving business results and exceeding customer...
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Customer Experience Associate
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeWe are seeking a highly motivated Customer Experience Associate to join our team at the West Kowloon Cultural District Authority.About the Role:As a Customer Experience Associate, you will be responsible for delivering exceptional customer service in our member's lounge;You will handle customer inquiries and complaints, ensuring that all issues are resolved...
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Customer Service Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeAbout the Role:We are seeking a motivated and results-driven Banking Customer Support Specialist to join our Retail Banking division. As a key member of our team, you will be responsible for delivering exceptional customer service and support through multiple channels.Key Responsibilities:Deliver consistent quality services, handle customer...
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Customer Service Coordinator
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeInternational Executive Service Corps is recruiting a Customer Service Coordinator - Loan Business to provide end-to-end support to our Telemarketing and Direct Sales Teams.Job Description:The successful candidate will be responsible for delivering customer-centric services, managing customer interactions, and driving business growth through effective...
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VIP Banking Associate
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeVIP Banking Associate (VIP Services focus) Post Date 11/06/2024 Division Retail Banking Department/Branch Branch To provide excellent service to VIP banking customers to satisfy customers' wealth management needs through proactive business solicitation and relationship building Main Responsibilities: Introduce, demonstrate and cross-sell mainly for...
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Customer Service Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China OCBC Full timeJob DescriptionWe are seeking a skilled and experienced Customer Service Manager to join our team at OCBC. The ideal candidate will have a strong background in customer service, with a focus on delivering exceptional experiences for our customers.Key Responsibilities:Handle inbound and outbound calls or chats from banking and credit card customers.Deliver...
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Customer Service Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China RedotPay Full timeWe are seeking an experienced Customer Service Manager to lead our customer service team in Global, with a focus on the global payment industry. The ideal candidate will have a strong background in customer service management and will be responsible for ensuring high-quality service delivery, team training, and the development of a comprehensive customer...
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Officer, Customer Services
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeResponsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer. Acquire SME business by inbound tag-on or outbound tele-marketing. Deliver consistent quality services to maintain the image of professionalism. Main...
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Officer, Customer Services
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeOfficer, Customer Services (Phone Banking - General Banking) Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking, eBanking, Mobile Banking, ATM, email & social media presence. Deliver consistent quality...
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Customer Service Ambassador
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeAbout UsHang Seng Bank Limited is a leading bank in Hong Kong, dedicated to delivering exceptional service and innovative financial solutions. Our commitment to excellence has earned us a reputation as a trusted partner for individuals, businesses, and the community.Salary and BenefitsWe offer a competitive salary package, including attractive basic pay,...
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Customer Service Ambassador
6 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeSales Floor PositionThe Sales Floor position at Lululemon Athletica is the foundation of our success as an organization. This role requires interacting with customers, sharing product education, and speaking authentically about our community and culture.As a Sales Floor associate, you will be responsible for engaging with customers, assessing their needs,...
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Customer Service Professional
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The HKIP Full timeJob DescriptionThe HKIP is looking for a highly motivated and talented Client Services Associate to join our team in Hong Kong. In this role, you will be responsible for providing exceptional client service and support to our Korean and international clients.ResponsibilitiesProvide primary point of contact for assigned clients, building strong relationships...
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Customer Success Associate
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China myGwork - LGBTQ+ Business Community Full timeTeam up with a diverse array of teams and elevate your skillset to champion customer journeys and craft unparalleled customer experiences.As a Customer Success Associate in Employee Platforms, you support customers in their journey toward achieving their desired outcomes. Work closely with the Customer Success team and other cross-functional groups to ensure...
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Risk Management Associate
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeAbout the PositionWe are seeking a highly skilled Risk Management Associate to join our team at International Executive Service Corps. As an Operations Manager Assistant, you will play a crucial role in ensuring that all DCD operation processes are fully compliant with regulations and standards set by the Bank and regulator.As a key member of our team, you...