Customer Service Expert

Customer Service ExpertAs a Customer Service Expert at Island Shangri-La, Hong Kong, you will be responsible for providing exceptional service to our guests. This includes responding to their needs, resolving any issues that may arise, and ensuring that they have a memorable stay with us.To succeed in this role, you must possess excellent communication and...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...

Job Summary: We are seeking a highly motivated and organized Senior Officer to provide administrative support to our marketing teams related to customer service. About the Role: The successful candidate will be responsible for handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as handling customer...

Job Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...

About CitiCiti is a leading global bank that has been connecting millions of people across hundreds of cities and countries every day for over 200 years. Our unparalleled global network enables us to provide a broad range of financial services and products to our clients, helping them meet their biggest opportunities and face the world's toughest...

At AIA International Limited, we are committed to creating a healthier, more sustainable future for everyone.We aim to achieve this by fostering a culture of innovation and collaboration that drives meaningful change.About the RoleThis role is responsible for handling customer inquiries and complaints related to various activities within our operation...

About the Role:We are seeking a motivated and results-driven Banking Customer Support Specialist to join our Retail Banking division. As a key member of our team, you will be responsible for delivering exceptional customer service and support through multiple channels.Key Responsibilities:Deliver consistent quality services, handle customer...

International Executive Service Corps is recruiting a Customer Service Coordinator - Loan Business to provide end-to-end support to our Telemarketing and Direct Sales Teams.Job Description:The successful candidate will be responsible for delivering customer-centric services, managing customer interactions, and driving business growth through effective...

We are Classy Wheeler Limited, a luxury retail company that collaborates with high-end clients in Hong Kong.Job ResponsibilitiesDeliver exceptional customer service by addressing inquiries and concerns.Manage complaints through effective escalation processes.Provide expert consultation to meet customers' needs and preferences.Cooperate with internal and...

We zijn op zoek naar een Customer Solutions Expert die zich kan inzetten voor onze klanten en ons bedrijf. Als Senior Manager, Customer Solutions & Engineering, word je verantwoordelijk voor de klanttevredenheid, de veiligheid en de prestaties van apparatuur. Je moet in staat zijn om de verkoop van servicereparaties te managen en de hoeveelheid verkoopleads,...

We're looking for an experienced Educator to join our team at Lululemon Athletica. As an Educator, you'll be responsible for delivering exceptional customer service and fostering a positive store environment.About the RoleThis is a full-time position that requires flexibility and adaptability. You'll work closely with colleagues to achieve sales targets and...

International Executive Service Corps is seeking a Mortgage Loan Processing Expert to support our team in Loans & Credit Operations.Your key responsibilities will include:Assisting the team supervisor in mortgage loan application processing and verifying data accuracyMonitoring and managing HKMCI MIP applications through IIDSProviding exceptional customer...

E.C Technology Ltd. is now hiring a seasoned Premier Customer Support Expert to join our team!Job SummaryIn this critical role, you will be responsible for providing exceptional IT support services to our valued VIP clients, ensuring their complete satisfaction.Key ResponsibilitiesAct as the primary point of contact for VIP users, responding to their...

Dah Sing Bank is committed to hiring talented individuals who share our passion for delivering exceptional customer experiences. As a Service Delivery Expert, you will play a critical role in ensuring our customers receive the highest level of service.Your Key Responsibilities:Drive service excellence across all customer touchpointsCollaborate with internal...

About the Role:The IT Service Delivery Expert will serve as a dedicated resource for our VIP customers, ensuring seamless IT support and resolving any issues promptly. This role requires excellent technical skills, strong communication abilities, and the ability to work independently in a fast-paced environment.

The RoleWe are seeking a full-time Data Analyst for Customer ExperienceResponsibilitiesAnalyze customer service data to identify trends and areas for improvement.Develop and maintain dashboards tracking key performance indicators (KPIs) via Looker Studio and Power BI.Provide actionable insights to enhance service efficiency and quality.Identify gaps in...

Role OverviewWe are seeking a seasoned professional to join our team as a Customer Identity and Compliance Expert in Consumer Banking. As the leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help our customers achieve their dreams and ambitions.About UsDBS Bank (Hong Kong) Limited is a market leader in consumer banking, offering a...

About UsGUM | Your MPF & EB Expert | Hong Kong is a boutique consulting firm in the Health and Wealth Industry, providing MPF solutions and financial consulting services with over 42 years of market experience. Our mission is to give you more inspiration, wealth, and happiness.Program OverviewThe Relationship Management Trainee Program is an accelerated...

E.C Technology Ltd. Job Description: We are seeking an IT Service Delivery Expert to join our team and lead the way in providing exceptional IT service experiences to our VIP customers. If you have a passion for delivering outstanding customer service and leveraging your technical expertise to drive business results, this is the perfect opportunity for...

Job SummaryWe are looking for a highly motivated and detail-oriented IT Service Expert to join our team at GL Tech. In this role, you will be responsible for providing technical support to end-users, including troubleshooting and resolving technical problems related to routers, gateways, and devices.Responsibilities:Provide day-to-day technical support to...