Service Delivery Expert
6 days ago
Dah Sing Bank is committed to hiring talented individuals who share our passion for delivering exceptional customer experiences. As a Service Delivery Expert, you will play a critical role in ensuring our customers receive the highest level of service.
Your Key Responsibilities:
- Drive service excellence across all customer touchpoints
- Collaborate with internal teams to deliver seamless customer experiences
- Proactively identify and address customer pain points
- Develop and implement strategies to improve customer satisfaction and loyalty
What You'll Need:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
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IT Service Delivery Expert
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full timeAbout the Role:The IT Service Delivery Expert will serve as a dedicated resource for our VIP customers, ensuring seamless IT support and resolving any issues promptly. This role requires excellent technical skills, strong communication abilities, and the ability to work independently in a fast-paced environment.
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IT Service Delivery Expert
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full timeE.C Technology Ltd. Job Description: We are seeking an IT Service Delivery Expert to join our team and lead the way in providing exceptional IT service experiences to our VIP customers. If you have a passion for delivering outstanding customer service and leveraging your technical expertise to drive business results, this is the perfect opportunity for...
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Technical Service Delivery Expert
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Farben Full timeFarben is seeking a skilled Technical Support Engineer to fill the role of Technical Service Delivery Expert. This is a mid-senior level, full-time position that requires at least 5 years of experience in bank or finance customer service.About the PositionIn this role, you will be responsible for delivering exceptional customer service to large corporate...
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Data Service Delivery Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avature Full timeAbout the RoleThe successful candidate will lead a team of Technical Support Specialists responsible for providing escalated technical support, understanding client data use cases, managing outages, and working with internal and external stakeholders.You will be responsible for developing a high-performing technical team focused on resolving complex client...
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IT Service Delivery Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China PureSoftware Ltd Full timeAbout the RoleWe are looking for an IT Service Delivery Manager to oversee the day-to-day operations of our IT services team. The successful candidate will be responsible for managing problem management related tasks, change management related tasks, and reporting. Additionally, they will contribute to the development of new cloud-based projects.PureSoftware...
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IT Service Delivery Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cloudwise Full timeJoin our team at Cloudwise as an IT Service Delivery Specialist! In this role, you'll be responsible for providing guidance and design delivery solutions during key project delivery stages, ensuring seamless transfer of these solutions to the project management team.Our ideal candidate has a strong understanding of ITIL best practices and experience in R&D,...
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IT Service Delivery Expert
18 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China systemsGo Full timeAbout systemsGosystemsGo is an established and respected IT Consulting, IT Services, and IT Project Management company headquartered in Tokyo. Founded in 1998, we provide consistent high-quality IT solutions combining local awareness with global standards.We work closely with multi-national companies as their preferred technology and IT project management...
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IT Service Delivery Leader
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Plaza Premium Group Full timeJob SummaryWe are looking for a seasoned IT Service Delivery Leader to oversee the successful delivery of digital projects at Plaza Premium Group. This role involves managing project plans, coordinating with stakeholders, and ensuring timely completion of projects.About the Role- Responsible for project planning, coordination, implementation, and completion...
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FDM Group Financial Services Expert
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FDM Group Full timeFDM Group is a rapidly growing company that specializes in providing business transformation services to clients across the APAC region. As a Financial Services Expert, you will play a vital role in supporting our business operations and ensuring the delivery of high-quality services to our clients.Your key responsibilities will include:Managing financial...
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Project Delivery Expert
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China SAP SE Full timeJoin us at SAP, where we enable companies of all sizes and industries to innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the...
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Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob Summary:We are seeking a highly skilled Administration and IT Service Delivery Manager to join our team at Bank of China (Hong Kong) Limited.About the RoleThe successful candidate will be responsible for managing the administration and IT service delivery functions within our data centres, ensuring seamless operations and compliance with company...
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Digital Service Delivery Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time**About DBS Bank**As a leading bank in Asia, we are uniquely positioned to help our customers achieve their goals. With a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we provide comprehensive financial solutions tailored to our customers' needs.Job OverviewThe VP, Specialist,...
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Business Intelligence Delivery Specialist
3 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeAbout the RoleThe Data Business Partner Delivery Manager is a pivotal position that champions data and AI initiatives, collaborating with stakeholders to identify valuable use cases and promote a federated model of collaboration across business, data, tech, and second-line experts. This role requires strong communication and interpersonal skills,...
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Technology Service Delivery Expert
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Genome Institute Full timeThe Ideal Candidate We are seeking a highly motivated and organised IT Support Engineer to join our team at the Hong Kong Genome Institute. As a key player in our IT department, you will be responsible for ensuring the smooth operation of our systems, applications, and networks. Key Accountabilities: Provide high-quality IT support, addressing user queries...
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Enterprise Data Service Delivery
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avature Full timeEnterprise Data Service Delivery - Technical Support Team Leader - Hong Kong Location: Hong Kong Business Area: Sales and Client Service Ref #: 10040058 Description & Requirements Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the...
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IT Service Delivery Expert
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeTechnical Solutions ArchitectWe are looking for a highly skilled Technical Solutions Architect to join our team at Computer And Technologies Holdings Limited. As a Technical Solutions Architect, you will play a key role in designing and delivering technical solutions to our clients.Your key responsibilities will include:Collaborating with our sales team to...
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Global AV Service Delivery Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeJob DescriptionThe Regional Support Services Manager will oversee the proactive and reactive AV support teams in the APAC region. This includes managing helpdesk operations, client escalations, and service delivery in line with industry best practices, KPIs, and SLAs.This role requires experience in the audio-visual (AV) industry, with a strong understanding...
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Crew Services Delivery Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China AHK Air Hong Kong Ltd Full timeAbout UsAHK Air Hong Kong Ltd is a fast-growing cargo express airline that continues to strengthen its partnership with DHL Express and expand its presence in the Asia region. With over 20 years of experience in providing dedicated freighter services, we have established ourselves as a leader in the industry.Job DescriptionWe are seeking an experienced Crew...
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Enterprise Data Service Delivery Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avature Full timeJob DescriptionWe are seeking a highly experienced Technical Support Team Leader to join our team in Hong Kong. As a key member of our Bloomberg Financial Solutions department, you will lead from the front a dynamic team of Technical Support Specialists responsible for providing escalated technical support, understanding client data use cases, managing...
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MPF and Employee Benefits Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China GUM | Your MPF & EB Expert | Hong Kong Full timeAbout UsGUM | Your MPF & EB Expert | Hong Kong is a boutique consulting firm in the Health and Wealth Industry, providing MPF solutions and financial consulting services with over 42 years of market experience. Our mission is to give you more inspiration, wealth, and happiness.Program OverviewThe Relationship Management Trainee Program is an accelerated...