Customer Service Professional
2 days ago
The HKIP is looking for a highly motivated and talented Client Services Associate to join our team in Hong Kong. In this role, you will be responsible for providing exceptional client service and support to our Korean and international clients.
Responsibilities- Provide primary point of contact for assigned clients, building strong relationships and understanding their unique needs.
- Monitor client accounts and portfolios, identifying opportunities for growth and improvement.
- Prepare and deliver customized reports, presentations, and other client-facing materials to meet client needs.
- Collaborate with internal teams to ensure seamless client service.
- Bachelor's degree in finance, business administration, or a related field.
- 0-3 years of experience in a client-facing role, preferably within the financial services industry.
- Fluent in English and Japanese/Thai/Vietnamese/Bahasa, with strong analytical and problem-solving abilities.
- Proficient in using financial software, data analysis tools, and client relationship management systems.
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Senior Customer Service Professional
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeJob Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...
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Officer, Customer Services
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeOfficer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...
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Customer Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeJob Summary: We are seeking a highly motivated and organized Senior Officer to provide administrative support to our marketing teams related to customer service. About the Role: The successful candidate will be responsible for handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as handling customer...
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Customer Service Coordinator
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeInternational Executive Service Corps is recruiting a Customer Service Coordinator - Loan Business to provide end-to-end support to our Telemarketing and Direct Sales Teams.Job Description:The successful candidate will be responsible for delivering customer-centric services, managing customer interactions, and driving business growth through effective...
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Customer Service Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeAbout the Role:We are seeking a motivated and results-driven Banking Customer Support Specialist to join our Retail Banking division. As a key member of our team, you will be responsible for delivering exceptional customer service and support through multiple channels.Key Responsibilities:Deliver consistent quality services, handle customer...
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Financial Services Professional
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeAt International Executive Service Corps, we're seeking a skilled Financial Services Professional to join our team in Loans & Credit Operations.You will be responsible for assisting the team supervisor in supporting retail banking mortgage loan application processing and executing the checker role in daily operations. This involves:Verifying the accuracy of...
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Banking Customer Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeJob Summary:We are looking for a highly motivated and customer-focused Senior Customer Service Professional to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main...
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Operational Management Professional
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China CMB Wing Lung Bank Full timeWe are looking for a highly skilled Operational Management Professional - Customer Service to join our team at CMB Wing Lung Bank.Job OverviewThe successful candidate will be responsible for ensuring seamless customer service experiences through efficient processing of annual credit reviews and high-risk customer account openings.ResponsibilitiesClient...
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Customer Service Representative
12 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full timeWe are seeking a talented Customer Service Representative to join our team at Chubb.This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and providing phone insurance enrolment services.Key Responsibilities:Answer inbound calls to provide general customer service enquiries, offer phone insurance...
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Customer Service Director
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Vitasoy International Full timeWe are currently seeking a highly motivated Customer Service Director to lead our customer service team at Vitasoy International.Main Responsibilities:Oversee the customer service function, ensuring high levels of satisfaction and loyalty.Develop and implement strategies to improve customer engagement and retention.Collaborate with cross-functional teams to...
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Customer Service Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeJob Description:Citi is seeking a skilled Customer Service Specialist to join our team in the Transaction Services department. The successful candidate will be responsible for providing exceptional customer service, addressing customer inquiries and concerns, and resolving issues in a timely and professional manner.About the Role:This is an exciting...
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Customer Service Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeCustomer Service ExpertAs a Customer Service Expert at Island Shangri-La, Hong Kong, you will be responsible for providing exceptional service to our guests. This includes responding to their needs, resolving any issues that may arise, and ensuring that they have a memorable stay with us.To succeed in this role, you must possess excellent communication and...
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Officer, Customer Services
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeResponsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer. Acquire SME business by inbound tag-on or outbound tele-marketing. Deliver consistent quality services to maintain the image of professionalism. Main...
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Customer Service Representative
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Jebsen Group Part timeJob DescriptionWe are looking for a dedicated and talented individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.The successful candidate will have excellent communication skills, both written and verbal, and be able to...
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Customer Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeAt HSBC, we're committed to helping our customers achieve their financial goals. We're seeking a high-calibre professional to join our team as a Customer Service Officer.The role involves providing quality customer service through accurate and efficient counter transactions at branch. You'll meet the financial services needs of customers by identifying...
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Customer Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeJob DescriptionAt Computer And Technologies Holdings Limited, we are seeking a highly skilled and dedicated Customer Services Officer to join our team.This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and are looking for a challenging role in a dynamic organization.The successful candidate will...
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Customer Service Representative
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeAt Dah Sing Bank, we are committed to delivering exceptional customer service. Our Customer Service Representative will play a crucial role in handling customer enquiries, feedbacks and instructions through various channels.Main Responsibilities:Achieve high service levels on SME hotlinesProvide efficient and effective support to customersDeliver...
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Customer Service Coordinator
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeJob OverviewWe are seeking a Customer Service Coordinator to provide efficient general service support and handle customers' daily enquiries in a responsive and customer-oriented manner.About the RoleThis role is responsible for providing operation supports to facilitate team business and coordinating with various counterparties to ensure customer...
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Customer Service Advocate
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeWe're looking for an experienced Educator to join our team at Lululemon Athletica. As an Educator, you'll be responsible for delivering exceptional customer service and fostering a positive store environment.About the RoleThis is a full-time position that requires flexibility and adaptability. You'll work closely with colleagues to achieve sales targets and...
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Customer Service Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeAt Cathay Pacific Airways Limited, we are dedicated to delivering exceptional service to our customers. As a Customer Service Specialist, you will play a key role in creating memorable experiences for our guests at the lounge. Your primary responsibility will be to deliver excellent service with warmth and professionalism, ensuring that all interactions meet...