Customer Service Professional

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China The HKIP Full time
Job Description

The HKIP is looking for a highly motivated and talented Client Services Associate to join our team in Hong Kong. In this role, you will be responsible for providing exceptional client service and support to our Korean and international clients.

Responsibilities
  • Provide primary point of contact for assigned clients, building strong relationships and understanding their unique needs.
  • Monitor client accounts and portfolios, identifying opportunities for growth and improvement.
  • Prepare and deliver customized reports, presentations, and other client-facing materials to meet client needs.
  • Collaborate with internal teams to ensure seamless client service.
Requirements
  • Bachelor's degree in finance, business administration, or a related field.
  • 0-3 years of experience in a client-facing role, preferably within the financial services industry.
  • Fluent in English and Japanese/Thai/Vietnamese/Bahasa, with strong analytical and problem-solving abilities.
  • Proficient in using financial software, data analysis tools, and client relationship management systems.


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