Customer Engagement Specialist
3 days ago
To succeed in this role, you'll need:
- 2-4 years of experience in Hong Kong, preferably in banking, financials, or fintech sectors.
- Hands-on experience executing on marketing automation platforms, such as Salesforce or Adobe.
- Knowledge of basic SQL and HTML will be a definite advantage.
- A self-starter with attention to detail, comfortable with ambiguity, and flexible mindset able to work under both fluid and fast-paced business and market environments.
-
Engagement and Relations Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout the RoleWe are looking for a highly motivated individual to join our team as an Engagement and Relations Specialist. This role will focus on delivering exceptional customer experiences at our High Speed Rail stations.Key Responsibilities:Develop and implement strategies to enhance customer satisfaction and engagement.Collaborate with internal teams to...
-
Digital Engagement Specialist
4 days ago
Hong Kong Island, Hong Kong SAR China HKT Part timeHKT is an equal-opportunity employer and welcomes applications from all qualified candidates. As a Digital Engagement Specialist, you will play a crucial role in ensuring that our customers have a positive experience with our products and services.Your primary responsibilities will include handling customer inquiries via phone calls and digital channels,...
-
Customer Engagement Expert
7 days ago
Hong Kong Island, Hong Kong SAR China Jebsen Group Part timeJebesn Group's success has been made possible through our commitment to our partners, communities, and people. We offer a dynamic work environment, competitive compensation package, and opportunities for career advancement.Job DescriptionWe are seeking an experienced sales and marketing professional to join our team as a Customer Engagement Expert. In this...
-
Trading Market Engagement Specialist
7 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Vantage Full timeWe are seeking a highly skilled Trading Market Engagement Specialist to join our team and drive customer engagement efforts in the Forex, Crypto, and Stock trading markets. This role will involve developing and executing strategies to enhance customer loyalty and engagement, with a focus on maximizing customer lifetime value.Key Responsibilities:Customer...
-
Customer Engagement and Retention Strategist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full timeWe are seeking an experienced Customer Engagement and Retention Strategist to lead our customer journey mapping efforts and develop lifecycle CRM strategies aimed at maximizing user engagement and loyalty. The ideal candidate will have a strong background in CRM, with expertise in localization and personalization strategies. Key skills should include...
-
Customer Engagement Strategist
2 hours ago
Hong Kong Island, Hong Kong SAR China Crypto Full timeWhy Join Us?Crypto.com is a dynamic and fast-growing company that offers a wide range of opportunities for professional growth and development. As a Senior CRM Specialist, you will have the chance to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our e-commerce platform.We offer a competitive...
-
Customer Support Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China The Hongkong Electric Co., Ltd. (HK Electric) Full timeSucceed in a Dynamic Environment with HK ElectricHongkong Electric Co., Ltd. (HK Electric) has been providing safe and reliable electricity supply to customers in Hong Kong since 1890. We are now looking for a Customer Support Specialist to join our team and contribute to our customer-centric approach.The successful candidate will have a bachelor's degree in...
-
Community Outreach and Engagement Specialist
6 days ago
Hong Kong Island, Hong Kong SAR China MedMind Technology Limited Full timeAre you passionate about social innovation and community health? Do you have excellent communication and organisational skills?As a Community Outreach and Engagement Specialist at Medmind Technology Limited, you will play a key role in promoting our initiatives and engaging with local communities.You will be responsible for coordinating outreach activities,...
-
Brand Engagement Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DFS Group Ltd Full timeResponsibilitiesAs a Brand Engagement Specialist, you will be responsible for developing and implementing brand strategies, managing marketing campaigns, and engaging with our target audience to enhance brand awareness and sales.You will work closely with internal teams and external agencies to create compelling content and promotional materials that align...
-
Director of Customer Engagement
3 days ago
Hong Kong Island, Hong Kong SAR China HSBC Full timeOur team at HSBC is dedicated to delivering exceptional customer service and ensuring that our clients feel valued and supported. As a key member of our team, the successful candidate will be responsible for handling and resolving customer complaints in a timely and efficient manner.Key ResponsibilitiesInvestigate customer complaints and identify root...
-
Community Engagement Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dream Impact ESG Innovation Lab Full timeWe are seeking a Community Engagement Specialist to join our team at Dream Impact / ESG Innovation Lab. As a key member of our team, you will be responsible for creating engagement programs to grow our community, promoting our products and services online and offline, managing our social media channels, and communicating with our members.The ideal candidate...
-
Brand Engagement Specialist
2 hours ago
Hong Kong Island, Hong Kong SAR China OSL Full timeAs a key member of our team, the Brand Lead will be responsible for driving business growth through effective branding strategies. In this role, you will develop and execute comprehensive brand plans that enhance OSL's position in the digital asset industry.Key ResponsibilitiesBrand Strategy Development: Develop comprehensive brand strategies that define and...
-
Customer Service Operations Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China PCCW Full timeWe are seeking a highly motivated and detail-oriented Customer Service Operations Specialist to join our team at PCCW. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our services to customers.In this role, you will be responsible for overseeing daily MPF operations, including member onboarding,...
-
Enterprise Customer Success Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China dynaTrace software GmbH Full timeDynatrace software GmbH is seeking an Enterprise Customer Success Specialist to join our team. In this role, you will be responsible for ensuring the successful adoption and utilization of our platform by our largest enterprise customers.You will work closely with cross-functional teams to develop and execute customized engagement plans that drive customer...
-
Customer Engagement Associate
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeKey ResponsibilitiesThe Part-time Educator will be responsible for:Creating a positive and inclusive guest experience by interacting with guests in a welcoming and helpful manner.Providing excellent customer service by listening to guests' needs and providing customized solutions.Working collaboratively with the store leadership team to achieve business...
-
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeJob ResponsibilitiesWe are seeking a talented individual to take on the role of Digital Innovation and Business Growth Specialist. As part of our Live Young team, you will be responsible for:Designing and executing engagement strategies that drive user acquisition and conversion for our loyalty program.Creating high-quality content, including social media...
-
Customer Service and Data Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China JCDecaux Transport Hong Kong Full timeJob DescriptionThe Customer Service and Data Specialist will provide administrative support to the Sales Team, engage in data collection and analysis, and develop photo and video content. The role requires strong communication and organizational skills, as well as proficiency in video and photo editing tools.Responsibilities:Support the Sales Team with...
-
High Speed Rail Customer Engagement Officer
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeCompany OverviewMass Transit Railway is a leading transportation service provider in Hong Kong, committed to delivering exceptional customer experiences. Our vision is to become the most reliable and efficient transportation system in the region.Job DescriptionWe are seeking a highly motivated Transportation Services Coordinator to join our team. As a key...
-
Client Engagement Specialist
7 days ago
Hong Kong Island, Hong Kong SAR China Total Loyalty Company Full timeAbout Total Loyalty CompanyTotal Loyalty Company (TLC) is a multi-award winning and industry pioneer HR agency in the field of staff engagement and corporate wellness solutions in Hong Kong.We help companies create happy and healthy workplaces through our unique mix of staff events, perks, content, and digital solutions.Job DescriptionThis role involves...
-
Engagement and Outreach Specialist
2 days ago
Hong Kong Island, Hong Kong SAR China John Swire & Sons (H.K.) Limited Full timeAssistant Manager, Archive Engagement & CommunicationsThis role requires a proactive and detail-oriented individual who can support the overall running of the stakeholder engagement service function and the communications of Swire Archives.The ideal candidate will have a Bachelor's degree or above in Communications, Public Affairs, Business Administration,...