Digital Engagement Specialist

5 days ago


Hong Kong Island, Hong Kong SAR China HKT Part time

HKT is an equal-opportunity employer and welcomes applications from all qualified candidates. As a Digital Engagement Specialist, you will play a crucial role in ensuring that our customers have a positive experience with our products and services.

Your primary responsibilities will include handling customer inquiries via phone calls and digital channels, identifying opportunities to sell or retain customers, and following pre-set procedures to complete tasks in a timely manner.

  • Key Accountabilities:
  • Respond to customer inquiries via phone calls and digital channels
  • Develop strategies to increase customer satisfaction and retention
  • Collaborate with internal teams to resolve customer issues

To excel in this role, you will need:

  • HKCEE / DSE graduate or above
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Knowledge of common PC software applications

Benefits:

  • Attractive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment


  • Hong Kong Island, Hong Kong SAR China Digital Entertainment Full time

    We are seeking a talented individual to join our team as a Community Manager at Digital Entertainment.As a Community Manager, you will be responsible for operating our game community in China. This role involves understanding user needs, creating engaging content, and developing operational strategies to drive user growth and retention.This is a fantastic...


  • Hong Kong Island, Hong Kong SAR China Digital Entertainment Full time

    Digital Entertainment is a leading publisher and distributor of PC and mobile games in China and Hong Kong.We are looking for a highly skilled Community Manager to join our team and help us grow our online presence.In this role, you will be responsible for managing our game communities, developing content, and creating engaging experiences for our users.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China First Digital Full time

    At First Digital, we are pioneering the digitalization of assets and redefining the landscape of financial services.We are seeking a highly motivated and results-driven Digital Asset Strategist to drive our growth strategy, forge strategic partnerships, and expand our market presence globally.Develop and execute a strategic growth roadmap to expand First...


  • Hong Kong Island, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

    Job OverviewWe are seeking a highly skilled Digital Marketing Specialist to join our team. As a key member of our digital marketing department, you will be responsible for developing and executing online sales and marketing strategies to drive growth and engagement.This is an exciting opportunity for a motivated individual with a passion for e-commerce and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hire Digital Full time

    A multinational consumer and industrial firm is seeking an eCommerce Designer to create localized content aimed at driving online business. The ideal candidate will be responsible for producing engaging product detail page content for our consumer goods, utilizing graphic design skills.Key Responsibilities:Create compelling product detail page content for...


  • Hong Kong Island, Hong Kong SAR China IMS Digital Ventures Full time

    IMS Digital Ventures is a cutting-edge company that combines commercial acumen with a flair for innovative tech to take projects from idea to exit. We are industry agnostic, partnering with experienced founders who have a vision for transformative businesses that are mission-driven and leverage our deep expertise to co-found, invest, and scale resilient...


  • Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full time

    ZAM Network is a full-service creative agency specializing in building engaged gaming communities through comprehensive solutions in marketing, creative services, and user research.We are looking for a Digital Engagement Coordinator to help us grow our Community Team and create community development strategies for our global gaming clientele.The ideal...


  • Hong Kong Island, Hong Kong SAR China Total Loyalty Company Full time

    About Total Loyalty CompanyTotal Loyalty Company (TLC) is a multi-award winning and industry pioneer HR agency in the field of staff engagement and corporate wellness solutions in Hong Kong.We help companies create happy and healthy workplaces through our unique mix of staff events, perks, content, and digital solutions.Job DescriptionThis role involves...


  • Hong Kong Island, Hong Kong SAR China MedMind Technology Limited Full time

    Are you passionate about social innovation and community health? Do you have excellent communication and organisational skills?As a Community Outreach and Engagement Specialist at Medmind Technology Limited, you will play a key role in promoting our initiatives and engaging with local communities.You will be responsible for coordinating outreach activities,...


  • Hong Kong Island, Hong Kong SAR China OSL Full time

    As a key member of our team, the Brand Lead will be responsible for driving business growth through effective branding strategies. In this role, you will develop and execute comprehensive brand plans that enhance OSL's position in the digital asset industry.Key ResponsibilitiesBrand Strategy Development: Develop comprehensive brand strategies that define and...


  • Hong Kong Island, Hong Kong SAR China KOS International Limited Full time

    Job Description:KOS International Limited is seeking a highly skilled Social Media Specialist (Retail) to join their team. The successful candidate will be responsible for planning and implementing digital marketing campaigns through social media platforms, managing daily social media posts, and maximizing social engagement.About the Role:As a Social Media...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hire Digital Full time

    Hire Digital is seeking an experienced eCommerce Designer to join our team and contribute to the development of high-quality localized content. In this role, you will work closely with our marketing team to create engaging product detail page content, promotional materials, and other visual elements that support our online business strategy.Main...


  • Hong Kong Island, Hong Kong SAR China Wave Commerce Full time

    Digital AssociateWave Commerce is a leading Shopify Plus Partner and digital commerce consultancy based in Hong Kong, specializing in helping brands and retailers develop their ecommerce business selling in-region and cross-border.We work with renowned brands to tackle complex ecommerce go-to-market, platform migration, and growth challenges.This is a...


  • Hong Kong, Central and Western District, Hong Kong SAR China DFS Group Ltd Full time

    ResponsibilitiesAs a Brand Engagement Specialist, you will be responsible for developing and implementing brand strategies, managing marketing campaigns, and engaging with our target audience to enhance brand awareness and sales.You will work closely with internal teams and external agencies to create compelling content and promotional materials that align...


  • Hong Kong Island, Hong Kong SAR China Miricor Group Full time

    Digital Marketing Specialist (Social Media)Direct message the job poster from Miricor GroupDevelop, build and create social media (FB/IG/YT/XHS/Wechat/Weibo/MeiTuan, etc) contents (videos/graphic) with KOL/KOC and internal parties to maximize brand presence and engagement on social media platforms.Responsible for ads and lead generations activities to...


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    Do you have what it takes to become a Digital Transformation Specialist at Classy Wheeler Limited?Job DescriptionWe require an experienced Digital Transformation Specialist to lead our digital transformation initiatives, focusing on E-Commerce, Mobile Apps, and project management.Responsibilities include developing and implementing digital transformation...


  • Hong Kong Island, Hong Kong SAR China IMS Digital Ventures Full time

    About IMS Digital VenturesWe are a venture capital firm that partners with experienced founders to build transformative businesses. Our approach combines commercial acumen with a flair for innovative tech to take projects from idea to exit.As a Performance Marketing Specialist, you will play a critical role in driving revenue growth through the development...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    About the RoleWe are looking for a highly motivated individual to join our team as an Engagement and Relations Specialist. This role will focus on delivering exceptional customer experiences at our High Speed Rail stations.Key Responsibilities:Develop and implement strategies to enhance customer satisfaction and engagement.Collaborate with internal teams to...


  • Hong Kong Island, Hong Kong SAR China Miricor Group Full time

    Digital Marketing SpecialistWe are seeking a skilled Digital Marketing Specialist to join our team at Miricor Group.As a key member of our marketing team, you will be responsible for developing and executing digital marketing strategies that drive brand awareness and engagement across various social media platforms.Your primary focus will be on creating...


  • Hong Kong, Central and Western District, Hong Kong SAR China Oliver James Full time

    Job DescriptionWe are seeking a highly skilled Digital Experience Specialist to join our team at Oliver James. In this role, you will oversee the operation, maintenance, and performance of our company's websites.As a key member of our digital team, you will be responsible for ensuring our websites are secure, responsive, and optimized for both desktop and...