Client Engagement Specialist

6 days ago


Hong Kong Island, Hong Kong SAR China Total Loyalty Company Full time
About Total Loyalty Company

Total Loyalty Company (TLC) is a multi-award winning and industry pioneer HR agency in the field of staff engagement and corporate wellness solutions in Hong Kong.

We help companies create happy and healthy workplaces through our unique mix of staff events, perks, content, and digital solutions.

Job Description

This role involves managing a group of 10+ clients to understand their needs and provide them with a happy and healthy workplace. The ideal candidate will be proactive and creative in coming up with solutions for clients, engaging with all levels within a client organization, and developing relationships with internal and external stakeholders.

  • Understand each client's needs and develop strategies to engage and interact with employees.
  • Be proactive and creative in finding solutions for clients.
  • Engage with all levels within a client organization.
  • Develop and manage relationships with internal and external stakeholders.

The successful candidate will have minimum 2 years working experience in client management, especially being able to demonstrate ability to manage multiple accounts at the same time. They should also have experience in event planning, ability to present ideas, write proposals, and communicate with all levels of employees within a client. Additionally, they should be fluent in Cantonese and English, a good team player with good communication and leadership skills.



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